A Systematic Literature Review on Existing Digital Government Architectures: State-of-the-Art, Challenges, and Prospects

Baseer Ahmad Baheer, David Lamas and Sónia Sousa
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Baseer Ahmad Baheer: School of Digital Technologies, Tallinn University, Narva maantee 25, 10120 Tallinn, Estonia
David Lamas: School of Digital Technologies, Tallinn University, Narva maantee 25, 10120 Tallinn, Estonia
Sónia Sousa: School of Digital Technologies, Tallinn University, Narva maantee 25, 10120 Tallinn, Estonia

Administrative Sciences, 2020, vol. 10, issue 2, 1-28

Abstract: System architecture plays a crucial role in the establishment of Digital Government infrastructure. Over recent decades, various architectures have been introduced by scholars for the establishment of Digital Government infrastructure. However, there is no uniform agreement on Digital Government architecture concepts required for Digital Government infrastructure. To more thoroughly examine the Digital Government architecture introduced in this article, we collected 103 papers published between 2003 and 2020 retrieved from five leading literature databases. To conduct our research, we followed best practice scholarly accepted guidelines for researchers. Per the guidelines, we formulated research questions and employed an approach based on specific inclusion and exclusion criteria to meet our research goals. Our study found evidence that there is a lack of knowledge in terms of the state-of-the-art in Digital Government infrastructure and its challenges concerning existing Digital Government architectures. We identified a set of primary Digital Government architecture characteristics and building blocks on which the Digital Government infrastructures are built. These components are meant to improve the design of future Digital Government systems and applications. Furthermore, our research revealed a need for designing a reference architecture to provide government organizations with the best practice knowledge of already existing Digital Government architectures.

Keywords: Digital Government; e-government; architecture; challenges; characteristics; components; building-blocks (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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