Organizational Culture and Corporate Performance in the Ecuadorian Environment

Ana Belén Tulcanaza-Prieto, Iliana E. Aguilar-Rodríguez and Carlos Artieda
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Ana Belén Tulcanaza-Prieto: Escuela de Negocios, Universidad de las Américas, UDLA, Vía a Nayón, Quito 170124, Ecuador
Iliana E. Aguilar-Rodríguez: Escuela de Negocios, Universidad de las Américas, UDLA, Vía a Nayón, Quito 170124, Ecuador
Carlos Artieda: Escuela de Negocios, Universidad de las Américas, UDLA, Vía a Nayón, Quito 170124, Ecuador

Administrative Sciences, 2021, vol. 11, issue 4, 1-17

Abstract: This study examines how organizational culture influences corporate performance in the Ecuadorian service sector. The study employs four organizational culture features and twelve concepts for corporate performance using a self-designed online questionnaire, which were supplied to postgraduate students from academic programs at Universidad de Las Americas (UDLA) in Quito, Ecuador. The respondents were working as managers or employees in small Ecuadorian service firms. The operational items of the questionnaire to measure organizational culture and corporate performance were designed using the Denison model. The findings reveal a statistically positive relationship between organizational culture and firm performance. Moreover, involvement, adaptability, consistency, and mission affect the non-financial performance of the Ecuadorian service sector. Involvement is the critical determinant of the influence of organizational culture on corporate performance, while training shows the strongest association with organizational culture. This study provides a perspective on long-term organizational strategies, vision, and performance. Future research should include the characteristics of the studied firms to increase the effectiveness of the proposed model.

Keywords: organizational culture; organizational performance; model of Denison (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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