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Effects of Difficult Coworkers on Employees’ Responses in Macao’s Public Organizations—The Mediating Role of Perceived Stress

Wai Ming To and Billy T. W. Yu
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Billy T. W. Yu: School of Business, Macao Polytechnic Institute, Macao SAR 999078, China

Administrative Sciences, 2021, vol. 12, issue 1, 1-17

Abstract: Difficult coworkers can be found in almost every workplace, including public and private organizations. This paper investigates the effects of difficult coworkers on employees’ responses including intention to leave and mental health through attitude towards difficult coworkers and perceived stress in public organizations. Data were collected from 307 public sector employees in Macao SAR, China. Results of partial least squares–structural equation modeling indicated that difficult coworkers significantly influenced their coworkers’ attitude towards them. Additionally, perceived stress partially mediated the relationship between employees’ attitudes towards difficult coworkers and intention to leave, while employees’ attitudes towards difficult coworkers did not have a significant effect on mental health. The study’s findings shed light on how difficult coworkers impacted employees’ attitudes, perceptions, and responses in Chinese public organizations.

Keywords: difficult coworkers; perceived stress; mental health; intention to leave; public organizations; Chinese (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2021
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