Remote Work in Peru during the COVID-19 Pandemic

Alexander Frank Pasquel Cajas, Verónica Tomasa Cajas Bravo and Roberto Carlos Dávila Morán ()
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Alexander Frank Pasquel Cajas: Escuela de Posgrado, Universidad Nacional Hermilio Valdizán, Huánuco 10003, Peru
Verónica Tomasa Cajas Bravo: Escuela de Turismo y Hotelería, Facultad de Ciencias Administrativas y Turismo, Universidad Nacional Hermilio Valdizán, Huánuco 10003, Peru
Roberto Carlos Dávila Morán: Escuela de Ingeniería Industrial, Facultad de Ingeniería, Universidad Continental, Huancayo 12001, Peru

Administrative Sciences, 2023, vol. 13, issue 2, 1-25

Abstract: The objective of this research is to investigate the characteristics of remote work in Peru during the COVID-19 pandemic. In addition, the study will allow exploring the advantages, disadvantages, challenges and opportunities that Peruvian remote workers face during this crisis scenario. This was a basic-type, descriptive-level study employing a quantitative approach and a non-experimental design. The sample consisted of 275 workers from two companies located in Metropolitan Lima, and the data were collected in the year 2021. A questionnaire with 30 questions was proposed for data collection; it was validated by three experts, and its reliability was α = 0.85. The findings of the remote work variable place it at a medium level with 40.73%; in the flexibility dimension, the medium level prevailed with 42.55%; the autonomy dimension exhibited a high level with 41.09%; and the productivity dimension exhibited a medium level with 43.64%. In the technology dimension, the low level prevailed with 36.36%, while the psychosocial risks dimension exhibited a medium level with 33.18%. In conclusion, the characterization of remote work in Peru during the COVID-19 pandemic allowed us to establish the most relevant aspects that affected workers who migrated to this form of work.

Keywords: remote work; flexibility; autonomy; productivity; technology; psychosocial risks (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2023
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