A System Dynamics Perspective on Workplace Spirituality and Employee Behavior

Salman Iqbal, Vladimír Bureš, Marek Zanker (), Muhammad Abdullah and Beth Tootell
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Salman Iqbal: FOMS, Department of Management & Entrepreneurship, University of Central Punjab Lahore, Lahore 54782, Pakistan
Vladimír Bureš: Faculty of Informatics and Management, University of Hradec Kralove, Rokitanskeho 62, 50003 Hradec Kralove, Czech Republic
Marek Zanker: Faculty of Informatics and Management, University of Hradec Kralove, Rokitanskeho 62, 50003 Hradec Kralove, Czech Republic
Muhammad Abdullah: FOMS, Department of Management & Entrepreneurship, University of Central Punjab Lahore, Lahore 54782, Pakistan
Beth Tootell: School of Management (Manawatu Campus), Massey University, Palmerston North 4472, New Zealand

Administrative Sciences, 2023, vol. 14, issue 1, 1-19

Abstract: Purpose: This paper seeks to explore the influence of workplace spirituality on employee behavior within organizational settings. Design: Systems thinking is used to explore various interrelated concepts of workplace spirituality (WPS). This study delves into the intricate interactions between WPS and its impact on employee behavior. By highlighting the significance of WPS, the research establishes a foundation for fostering innovation and creativity, facilitating meaningful connections among employees within organizations. Additionally, WPS plays a crucial role in reducing workplace incivility. Causal Loop Diagrams (CLDs) as part of a systems thinking approach are utilized to visually depict the complex interplay of variables and feedback loops within organizations, offering insights into polarities and presenting a long-term perspective on how spiritual initiatives affect the workplace. Results: The findings indicate that WPS assists employees in comprehending their roles, enhancing productivity, increasing motivation, and fostering job satisfaction. Furthermore, WPS contributes to improved employee engagement, satisfaction, and decision-making. Significance: The research underscores the explicit involvement of employees in achieving favorable outcomes and enhances our understanding of the perceptions held by employers and employees regarding their roles and engagement. The study suggests that enhancing employees’ performance is achievable in workplaces where individuals comprehend their roles and align them with the job objectives. Novelty: This paper is unique in two aspects. Firstly, it strives to integrate the fragmented and diverse literature on the outcomes of WPS using a systems thinking approach. Secondly, it raises awareness, particularly in developing countries like Pakistan, regarding the importance of incorporating organizational capabilities into organizational practices.

Keywords: decision-making; systems thinking; employee commitment; employee involvement; employee performance; organization capability; workplace spirituality (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2023
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