Impact of Leader Behavior on Employee Experience and Job Satisfaction in Educational Institutions

Elizabeth Emperatriz García-Salirrosas (), Felipe Eduardo Yong-Chung, Ralphi Ricardo Jauregui-Arroyo, Manuel Escobar-Farfán and Ángel Acevedo-Duque
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Elizabeth Emperatriz García-Salirrosas: Grupo de Investigación e Innovación para el Emprendimiento y Sostenibilidad, Universidad Nacional Tecnológica de Lima Sur (UNTELS), Lima 15816, Peru
Felipe Eduardo Yong-Chung: Facultad de Negocios, Universidad Peruana de Ciencias Aplicadas, Lima 15038, Peru
Ralphi Ricardo Jauregui-Arroyo: Facultad de Negocios, Universidad Peruana de Ciencias Aplicadas, Lima 15038, Peru
Manuel Escobar-Farfán: Department of Administration, Faculty of Administration and Economics, University of Santiago of Chile (USACH), Santiago 9170020, Chile
Ángel Acevedo-Duque: Programa de Doctorado en Ciencias Sociales, Universidad Autónoma de Chile, Santiago 7500912, Chile

Administrative Sciences, 2025, vol. 15, issue 4, 1-17

Abstract: Given the relevance of leadership in the educational environment, there is a need to identify the key elements that influence teacher well-being. Therefore, the present study addresses the impact of leader behavior, specifically initial structure and consideration, on employee experience and job satisfaction in Peruvian educational institutions. The research included a sample of 651 regular basic education teachers in Peru and used a structural equation model using PLS-SEM to evaluate the hypotheses. The following were measured: three dimensions of the employee experience: sensorial, intellectual, and emotional, using validated and reliable instruments. The results indicated that the initial structure positively impacts the three dimensions of the employee experience, while consideration significantly influences the sensorial and emotional experiences but not the intellectual ones. Likewise, it was proven that the three dimensions of the employee experience positively impact job satisfaction. It is concluded that effective leadership, which combines structural clarity and emotional support, improves the work environment and increases staff satisfaction. Finally, implementing leadership training programs is suggested to strengthen these competencies in educational leaders.

Keywords: educational leadership; job satisfaction; employee experience; leader behavior (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2025
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