Measuring Created Value for Suppliers and Buyers: A Decision Matrix Approach—Evidence from Slovak Enterprises

Dana Kusnirova (), Oliver Bubeliny and Maria Durisova
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Dana Kusnirova: Department of Macro and Microeconomics, Faculty of Management Science and Informatics, University of Zilina, 010 26 Zilina, Slovakia
Oliver Bubeliny: Department of Management Theories, Faculty of Management Science and Informatics, University of Zilina, 010 26 Zilina, Slovakia
Maria Durisova: Department of Macro and Microeconomics, Faculty of Management Science and Informatics, University of Zilina, 010 26 Zilina, Slovakia

Administrative Sciences, 2025, vol. 15, issue 6, 1-21

Abstract: This study introduces a structured approach for assessing value creation in supplier–buyer relationships by evaluating key value-creation indicators. Recognising strategic collaboration in B2B, the research focuses on identifying key indicators and determining their relevance based on Slovak manufacturing enterprises. Empirical data were collected via questionnaires distributed to manufacturing firms across Slovakia. Based on these data, a decision matrix was developed to quantify the value provided to suppliers and buyers. Results reveal that suppliers prioritise financial reliability and adherence to business terms, while buyers place higher value on service-related attributes such as maintenance and product quality updates. The proposed matrix serves as a practical tool for enterprises seeking to evaluate and enhance their stakeholder relationships. By offering quantifiable insights, the study supports more effective decision-making in supply chain and relationship management.

Keywords: value-creation; stakeholders; decision matrix approach; indicators; B2B (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2025
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