Developing a Compliance Index to Improve the Performance of Major State-Owned Enterprises: An Analysis of South Africa

Oupa Madala Galane, Patricia Lindelwa Makoni () and Chisinga Ngonidzashe Chikutuma
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Oupa Madala Galane: Department of Strategy, Risk and Advisory Services, University of South Africa, Pretoria 0002, South Africa
Patricia Lindelwa Makoni: Department of Finance, Risk Management and Banking, University of South Africa, Pretoria 0002, South Africa
Chisinga Ngonidzashe Chikutuma: Department of Financial Accounting, University of South Africa, Pretoria 0002, South Africa

Administrative Sciences, 2025, vol. 15, issue 9, 1-20

Abstract: Performance evaluation frameworks are essential for monitoring and enhancing the performance of state-owned enterprises (SOEs). Nonetheless, the existing frameworks exhibit particular deficiencies in delivering a comprehensive assessment of SOE performance or facilitating significant improvement. This study developed a comprehensive compliance index (PCI) to measure SOE performance. The PCI was developed through a systematic and integrative review of the current performance frameworks and refined using the Delphi technique via an online questionnaire. This study contributes to public sector performance evaluation research by offering a more integrated tool that captures the full scope of SOEs’ performance, including financial, non-financial and developmental dimensions, based on the South African context. It is recommended that policymakers, especially the National Treasury, promote the adoption and use of the PCI to assist SOEs in assessing, monitoring, and improving their performance.

Keywords: performance; compliance index; state-owned enterprises; Delphi technique (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2025
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