Teleconference Use among Office Workers: An Interorganizational Comparison of an Extended Theory of Planned Behavior Model

Siu Hing Lo, Gerard J.P. Van Breukelen, Gjalt-Jorn Y. Peters and Gerjo Kok
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Siu Hing Lo: University College London, Gower Street, London WC1E 6BT, UK
Gerard J.P. Van Breukelen: Maastricht University, P.O. Box 616, 6200 MD Maastricht, The Netherlands
Gjalt-Jorn Y. Peters: Open University of the Netherlands, P.O. Box 2960, 6401 DL Heerlen, The Netherlands
Gerjo Kok: Maastricht University, P.O. Box 616, 6200 MD Maastricht, The Netherlands

Administrative Sciences, 2014, vol. 4, issue 1, 1-20

Abstract: From a corporate social responsibility perspective, there are many reasons to promote teleconference use as an alternative to business travel. The present study examines psychosocial and organizational factors relevant to teleconference use. We tested an extended Theory of Planned Behavior model of teleconference use among office workers of four organizations. Results indicate that intention was the strongest direct predictor of teleconference use. Habit and perceived norm, in turn, were the strongest predictors of intention to use teleconference. In contrast, attitude was only weakly predictive and perceived control not predictive at all of intention to use teleconference. We also examined how this model was influenced by the organizational context by comparing organizations from two different regions, and organizations from the private vs . the public sector. Most teleconference-related beliefs differed between regions and organizational sectors. The relevance of specific attitudinal and normative beliefs to the overall attitude and perceived norm also differed between organizational sectors. Implications for practice and future research are discussed.

Keywords: teleconference use; organizational sector; region; office workers; theory of planned behavior; multigroup structural equation modeling (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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