Unlocking Performance Potential: Workforce Diversity Management and Gender Diversity as Drivers of Employee Performance in Ghana’s Public Healthcare Sector

Hayford Asare Obeng (), Bright Akwasi Gyamfi (), Richard Arhinful and Leviticus Mensah
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Hayford Asare Obeng: Department of Business Administration, World Peace University, Lefkoşa 99010, Cyprus
Bright Akwasi Gyamfi: Faculty of Management, Multimedia University, Cyberjaya 63100, Malaysia
Richard Arhinful: Faculty of Management, Multimedia University, Cyberjaya 63100, Malaysia
Leviticus Mensah: Department of Business Administration, World Peace University, Lefkoşa 99010, Cyprus

Societies, 2025, vol. 15, issue 5, 1-22

Abstract: This study leveraged the Social Categorization Theory to examine the influence of workforce diversity management on employee performance, considering the moderating role of gender diversity in this relationship. This study used a quantitative descriptive research design and a snowball sampling technique to obtain data from 392 respondents. The data were analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SM) algorithm, bootstrapping a sample size of 5000. The study identified a significant and positive effect of workforce diversity management on employee performance. Likewise, it revealed a significant positive effect of gender diversity on employee performance, enhancing collaboration, innovation, and overall productivity, particularly within diverse teams exhibiting an equitable gender distribution. Finally, the study revealed that gender diversity moderates the relationship between workforce diversity management and employee performance. The findings underscore the necessity of implementing diversity management strategies to enhance employee performance. They prove that hospital environments can effectively leverage gender diversity to achieve superior organizational outcomes through customized solutions.

Keywords: workforce diversity management; employee performance; gender diversity; social categorization theory; hospitals; human resource management (search for similar items in EconPapers)
JEL-codes: A13 A14 P P0 P1 P2 P3 P4 P5 Z1 (search for similar items in EconPapers)
Date: 2025
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