Identification of critical knowledge management enablers for implementation of KM in manufacturing organisations

Hiteshkumar G. Shah and Ravi Kant

International Journal of Business Excellence, 2018, vol. 14, issue 3, 285-318

Abstract: In the globalisation of business, knowledge management (KM) plays an important role in manufacturing organisation to create, build and maintain competitive advantage through utilisation of knowledge. The performance of KM adoption in manufacturing organisation affected by various influencing factors but it is always difficult for the practitioners to improve all aspects at the same time. The aim of this study is to identify critical knowledge management enablers (KMEs) of KM adoption in manufacturing organisations. This study presents a favourable method combining fuzzy set theory and the decision-making trial and evaluation laboratory (DEMATEL) method to segment the critical enablers for successful KM adoption in manufacturing organisation. The results gathered from the implementation of the fuzzy DEMATEL method are to identify critical enablers of KM adoption in manufacturing organisation through six different clusters. Twenty two highlighted as critical enablers out of total forty six enablers for successful adoption of KM in manufacturing organisation. The decision makers can apply a phased implementation of these KMEs to ensure the effective KM adoption under the constraints of available resources. This proposed method provides a more accurate, effective and systematic decision support tool for identifying KMEs of KM adoption in manufacturing organisation.

Keywords: knowledge management; knowledge management enablers; KMEs; fuzzy DEMATEL. (search for similar items in EconPapers)
Date: 2018
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.inderscience.com/link.php?id=89793 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbexc:v:14:y:2018:i:3:p:285-318

Access Statistics for this article

More articles in International Journal of Business Excellence from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().