International Journal of Business Excellence

2008 - 2026

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Volume 38, issue 9, 2026

Evaluating financial performance excellence through application of interest rate derivatives: a research study pp. 1-24

Subhamoy Chatterjee and R.P. Mohanty

Volume 38, issue 8, 2026

Competitive advantage versus cooperation in strategic management: a framework for success pp. 1-20

Dinko Herman Boikanyo

Volume 38, issue 7, 2026

Environmental, social and governance reporting quality and firm lag vs. lead performance: evidence from Sri Lankan listed companies pp. 1-21

S.S.J. Patabendige, L.M. Kasthuriarachchi, P.U.S. Fernando and S.A.C.L. Senarath

Volume 38, issue 6, 2026

Knowledge management in the public sector of emerging economies: a literature review pp. 1-21

Jetssy F. Yshikawa-Arias and Pablo J. Arana-Barbier

Volume 38, issue 5, 2026

The impact of applying corporate governance principles on enhancing the strategic operational performance of family businesses in Saudi Arabia: a field study pp. 1-28

Mohammed Atiah Alharbi

Capital structure decisions and business excellence: benchmarking financial performance in Vietnamese listed companies pp. 29-46

Duy Hung Nguyen and Tuan-Anh Truong

Volume 38, issue 3, 2026

Guidelines to handle technology disruption for the adaptation of Thai financial institutions pp. 287-307

Chatchai Poungsuwan, Raknarin Sanrach and Thanin Silpcharu

An analysis of psychological well-being pp. 308-320

Richa Banerjee and Subeer Banerjee

Investigating the influences of range of products and promotional offers in the retail store on shoppers' satisfaction - towards excellence in in-store retail pp. 321-349

Parag S. Shukla and Parimal Hariom Vyas

The impact of artificial intelligence on business performance: a proposed conceptual framework pp. 350-380

Simonov Kusi-Sarpong and Sharfuddin Ahmed Khan

Does generational cohorts effect student's self-efficacy? The moderating role of social support pp. 381-395

Sonali Narbariya, Musarrat Shaheen and Ashish Arya

Factors influencing employee behaviour to adopt crisis induced teleworking during COVID-19 with the moderating effect of organisational readiness pp. 396-417

Ali Falah Awwad Dalain

The role of absorptive capacity on the dispositions and thriving pp. 418-440

Mahreen Amjad, Ghulam Abid, Natasha Saman Elahi and Bindu Arya

Volume 38, issue 2, 2026

Revisiting work-family conflict and affective commitment among healthcare professionals: mediating role of psychological safety pp. 141-159

S.A. Mufeed, Juman Iqbal and Shameem Shagirbasha

Emotional intelligence and employee innovativeness: mediating role of employee psychological well-being pp. 160-179

Kiran Kumar Devulapalli and Rama Krishna Gupta Potnuru

Annual reports and company announcements utility for investment decisions: an Indian study pp. 180-200

Meena Bhatia

Adoption of insurance products among low-income consumers (subsistence marketplaces) pp. 201-222

Preeti Devi and Tejinder Sharma

Modelling the drivers of brand love for encapsulating purchase intention of customers in the stores of hypermarket brands pp. 223-239

Deependra Singh and Naval Bajpai

Impact of CSR spending on corporate financial performance – empirical evidence from the Indian manufacturing sector pp. 240-261

J. Sreepriya and K.R. Suprabha

Grit won't quit: how hiring for grit may help reduce employee turnover pp. 262-286

Nikolaus T. Butz, Reed Stratton, Abigail Schmidt and Emily E. Gruber

Volume 38, issue 1, 2026

Confusion to clarity: role of online reviews on purchase decision of online customers pp. 1-18

Rakhee Chhibber and A.K. Srivastava

TPM as an organisational motivator for gaining business excellence and sustainability in competitive environment: an empirical exploration pp. 19-39

Pardeep Gupta and Sumit Kumar

A META-RELQUAL framework for B2B sales partnerships: empirical findings from Spain pp. 40-76

Carlos Ferro-Soto, Carmen Padín Fabeiro, Isolde Lubbe, Göran Svensson and Nils M. Høgevold

Competitive intensity, market and non-market strategies, and firm performance: evidence from Malaysia pp. 77-100

John A. Parnell, Ruzita Jusoh and Tarannum Azim Baigh

Liquidity management and profitability: evidence from small and medium-sized enterprises in China pp. 101-121

Chen Yu, Md Jahidur Rahman and Md Moazzem Hossain

Impact of green supply chain management on extractive industries performance of Jordan pp. 122-140

Ayat 'Mohammad Esam' Saed Mohammad, Sulieman Ibraheem Shelash Al-Hawary, Lina Hamdan Al-Abbadi, Rawan Odeh Khalaf Alshawabkeh and Ali Zakariya Farhan Al-Quran

Volume 37, issue 6, 2025

Inclusion, access and accumulation: a study of informal enterprises in India pp. 1-27

Dinesh Rajput and Binilkumar Amarayil Sreeraman

Volume 37, issue 5, 2025

Driving global success: entrepreneurialness and strategic competency of ICT-born global firms in Sri Lanka pp. 1-29

H.M.T.S. Herath

Volume 37, issue 3, 2025

Competencies and organisational culture: an impact analysis to determine managerial effectiveness pp. 295-309

Mahak Mahajan, Hemant Bhanawat, B.P. Bijay Sankar and Jai Kumar Sharma

Readiness assessment of integrated manufacturing business excellence model in the Indian manufacturing industry using multi-grade fuzzy approach pp. 310-331

K.P. Paranitharan, Venkataraman Balaji, M.S. Sabitha and T. Ramesh Babu

Measuring perceived value and customer loyalty of an online retailer using confirmatory analysis with consistent PLS - application of E-Squal model pp. 332-347

K.P. Sandhya Rao, Shilpa Praveen and Karthik Kudroli

An application of ARIMA model: evidence from selected stocks of export-based countries pp. 348-360

Himani Gupta and Miklesh Prasad Yadav

Do online reviews help in perceiving the desired service? A study based on Indian consumers pp. 361-386

Sadiya Fatima and Anupam Ghosh

Development and validation of business excellence frameworks for Indian manufacturing MSMEs pp. 387-421

P.M. Unnikrishnan, Jyoti Tikoria and Arun Kumar Agariya

New insights on employee retention through employer branding: a multiple mediation study on the healthcare sector in Pakistan pp. 422-447

Attia Aman-Ullah, Azelin Aziz and Hadziroh Ibrahim

Volume 37, issue 2, 2025

Contradictions in global economic development pp. 147-167

Jing Du, Larisa Efimovа, Mengze Zhang, Valeriy Prasolov and Vladislav Ananishnev

The psychosocial and economic impact of COVID-19 on the Middle East market pp. 168-181

Malik R. Elhaj and Moid Ahmad

Can past research generate future opportunities? - A systematic literature review for consumer behaviour in the service sector pp. 182-205

Elia Oey and Hotniar Siringoringo

A study on workcation tourism: buying behaviour and the mediating role of travel intentions during the COVID-19 pandemic: an empirical study in Uttarakhand pp. 206-223

Anuj, Deepak Kaushal, Rajesh Kumar Upadhyay, Akhilesh Sharma and Jitendra Chauhan

A study on the impact of COVID-19 on the business operations of MSMEs pp. 224-236

Naseem Twaissi, Jehad Saleh Aldehayyat and Moid Ahmad

Human excellence maturity model: leveraging human resource management to achieve operational excellence pp. 237-255

Sebastiano Di Luozzo, Marco Marino and Massimiliano M. Schiraldi

Competitive advantage through a combination of sustainable supply chain management practices and dynamic organisational capabilities: a conceptual framework pp. 256-274

Mohammad Hasib Uddin, Azmawani Abd Rahman, Yuhanis Abdul Aziz and Mohammad Rezaur Razzak

Impact of training and development on employee performance and productivity in Jordan pp. 275-294

Loiy Bani Ismail, Mohammad Alawamleh and Anaam Maayah

Volume 37, issue 1, 2025

Entrepreneurial bricolage, new-product development and entrepreneur's creativity pp. 1-17

Dina Khreis and Shafig Al-Haddad

Examining the relationship between transformational leadership and employee creativity: moderation and mediation across proactive personality and work engagement pp. 18-39

Nejib Ben Moussa

The relationship between customer satisfaction and service quality in e-commerce pp. 40-57

Evripidis P. Kechagias, Georgios A. Papadopoulos, Georgios Chatzistelios and Dimitra Kyriou

Acceptance of mobile advertising among Gen Z in Malaysia: implications for business sustainability through digitalisation in post-COVID-19 pp. 58-73

Gek Siang Tan, Kamarulzaman Ab. Aziz and Ng Xin Lin

Bridging credit risk using comprehensive credit analysis: evidence from Palestinian banking sector pp. 74-100

Lina Yousef Mahmoud Jardaneh and Zahran 'Mohammad Ali' Daraghma

Modelling the barriers that are preventing e-commerce to thrive - a case study from Portugal pp. 101-127

Joana Costa Machado, Susana C. Silva, Paulo Duarte, Carla C. Martins and João Alexandre Lobo Marques

Empirical evidence on the causal relationships between COVID-19 and sustainability: a DEMATEL approach pp. 128-146

Gaurav Jyoti, Himanshu and Ashu Khanna