International Journal of Business Excellence

2008 - 2025

From Inderscience Enterprises Ltd
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Volume 28, issue 4, 2022

An analysis of affecting factors on employee's turnover intention thinking: a case study pp. 419-429

Samaneh Raeesi Nafchi, Mohammad Reza Fathi and Seyed Mohammad Sobhani

Effective linkages between women empowerment and economic development in India pp. 430-450

Sudin Bag and Amina Omrane

The impact of cross-functional integration of production and marketing on BTO competitiveness and performance pp. 451-491

Zhixiang Chen

Expatriates and social support: exploring conceptual role of unconscious bias pp. 492-504

Sahiba Sharma and Gyan Prakash

A critical analysis of Citizenship Amendment Act, 2019 (CAA) pp. 505-521

Brij Mohan Dutta

Practical gender needs and women empowerment: an impact assessment of microfinance pp. 522-543

Biswajit Prasad Chhatoi, Sharada Prasad Sahoo and Manoj Kumar Dash

Evaluation of sustainable alternatives for restaurants using the fuzzy TOPSIS method pp. 544-566

Deoclécio Junior Cardoso da Silva, Denise Adriana Johann, Jones Luís Schaefer, Andriele de Fátima Nunes, Ranice Hoehr Pedrazzi Pozzer and Edio Polacinski

Volume 28, issue 3, 2022

ServQual and modified Kano for process improvement – a case study of a medical device distributor pp. 281-299

Elia Oey, Debby Cynthia, Megawati Megawati and Scherly Hansopaheluwakan

An insight into internet banking services by university students in Bangladesh pp. 300-313

Mohammad Mizanur Rahman, Adedeji Babatunji Samuel and Md. Saidur Rahaman

Are narratives in the corporate annual report influenced by firm attributes? pp. 314-331

Lokanath Mishra and P.K. Haldar

Practising soft HRM for Generation Y employees against the turnover crisis of the 21st century pp. 332-349

Md. Mahamudul Hassan, Manimekalai Jambulingam, Elangkovan A.L. Narayan, Md. Uzir Hossain Uzir and Hussam Al Halbusi

A qualitative and quantitative comparison of various waste management techniques pp. 350-363

Harsimran Singh Sodhi, Doordarshi Singh and Bikram Jit Singh

Investigating the effects of workplace diversity on employee performance in higher education institutions pp. 364-374

Deepti Sharma and Sachin Kumar Srivastava

Role of social connectivity and job engagement in positive change: evidence from the Middle East pp. 375-396

Raina Chhajer, Tanusree Dutta and Thomas Joseph

Designing and validating customer loyalty construct for the banking sector (evidence from Pakistan) pp. 397-418

Naveed Saif, Muhammad Tahir Khan, Irfan Ullah Khan and Muhammad Adnan

Volume 28, issue 2, 2022

The tri-dimensional thriving scale: measurement and construct validity pp. 139-156

Ghulam Abid, Alia Ahmed and Tahira Hassan Butt

Factors affecting non-aeronautic revenue in Indian airports: a focus group study of Indian PPP airports pp. 157-170

Akhil Damodaran, Deep Shree, Pushpendra Pratap Singh, Mahim Sagar and Tarun Dhingra

Employee satisfaction model: case of private institutions in Indian higher education pp. 171-187

Rachna Bansal Jora and Shashank Mehra

Customer satisfaction and repurchase intent in the cellphone product-market among adolescents and young adults pp. 188-208

Matti J. Haverila and Kai Haverila

Evaluation of quality circle programme implementation barriers in Indian SMEs with ISM methodology pp. 209-236

Rajesh Attri, Anwin Mathew Chacko and Surinder Kumar

Using digital marketing from SMEs companies in the manufacturing industry in Albania pp. 237-252

Irma Shyle and Erisjena Rruplli

Workplace ostracism scale: examining the psychometric properties on Indian sample pp. 253-280

Kannu Priya Kamboj and Pooja Garg

Volume 28, issue 1, 2022

Entrepreneurial orientation of rural women in the hill districts of Uttarakhand: a behavioural perspective pp. 1-17

Amar Kumar Mishra, Tapan Kumar Nayak, Rajesh Kumar Upadhyay and Anjali Rai

Marketing information and marketing intelligence for customer insights pp. 18-31

Pratap Chandra Mandal

Does organisational support moderate the relationships between work-family/family-work conflict and well-being of private university academicians? pp. 32-50

Mohammad Mizanur Rahman, Md. Saidur Rahaman, Mohammad Jamal Uddin, Adedeji Babatunji Samuel and Iqbal Hossain Moral

The impact of human resource practices on employee job performance with mediating role of psychological well-being pp. 51-74

Mohammad Ibrahim Kamel Sweiss and Ali F. Dalain

Effect of auditory signals in sensory marketing: evidence from India pp. 75-89

Sangita Dutta Gupta, Mohamed Moin Al Deen Shah, Kuruva Hari Prasad and Phani Vishwaja

Expectations of the students from institutions offering higher education: literature review pp. 90-100

Arun Kant Painoli and Ankur Kukreti

Determinants of factors for service quality excellence at dealer end leading to CRM - an AHP approach pp. 101-117

Lalit Kumar Pothal, Sushanta Tripathy and Aishwarya Dash

A systematic literature review of the sales promotion's utilitarian and hedonic benefits pp. 118-138

Somesh Kumar Sinha

Volume 27, issue 4, 2022

The mediation role of absorptive capacity on environmental dynamism's effect on sustainable competitive advantage (evidence from Indonesian tertiary education) pp. 447-478

Astadi Pangarso, Endang Siti Astuti, Kusdi Raharjo and Tri Wulida Afrianty

The relationship between curiosity and thriving at work: implications for constructive voice behaviour pp. 479-501

Ghulam Abid, Alia Ahmed, Tehmina Fiaz Qazi, Saira Ahmed and Talat Islam

Modelling of factors influencing impulse buying behaviour of online shoppers: an integrated ISM and MICMAC approach pp. 502-528

Sucheta Agarwal, Aastha Dixit, Biswas Dixit and Vivek Agrawal

Organisation flexibility, efficiency, and sustainable long-term performance: an application of data envelopment analysis and relative variety analysis pp. 529-554

Mohammed Ali Al-Awlaqi and Ammar Mohamed Aamer

The impact of perfume packaging on consumer buying behaviour of Jordanian females pp. 555-570

Rashad Al Saed, Muhammad Abu Salih, Al Hareh Hussien and Netham Swwedan

Corporate governance and its impact on long-term performance of Indian IPOs: an empirical investigation pp. 571-593

Sweta Agarwal and Vidhisha Vyas

Volume 27, issue 3, 2022

Impact of business intelligence-enabled processes on banks' performance in India pp. 307-331

Sanjay Dhingra and Kanika Chaudhry

Networking telemedicine through kiosk: a tripartite approach pp. 332-343

M. Dhanya, S.R. Sreelekshmi and Aswathy Sreenivasan

The merging odyssey of trade, investment and partnership: a linkage model of India and Korea interactions pp. 344-359

Paul C. Hong, Joseph Chacko Chennattuserry and Joseph Varghese Kureethara

Internal audit system and financial corruption in public institutions: case study of Yemeni public telecommunication corporation pp. 360-386

Saddam A. Hazaea and Jinyu Zhu

Do cross border acquisitions increase shareholder's wealth? The case of Indian pharmaceutical firms pp. 387-409

Abdul Wajid and Harjit Singh

The determinants of air transport passenger demand of the Chinese and Taiwan aviation markets from Lisbon International Airport: an empirical modelling analysis pp. 410-427

José Manuel Vicente and Felipa Lopes Dos Reis

The role of newcomers' proactive behaviours on well-being, engagement and turnover intention pp. 428-445

Robinson James

Volume 27, issue 2, 2022

IFRS in India and some selected gulf countries: a systematic review and synthesis for future research pp. 147-188

Faozi A. Almaqtari, Abdulwahid Hashid, Mohd Shamim and Najib H. Farhan

The roles of technology in enhancing service excellence in Malaysian higher education industry pp. 189-201

Hasfizani Ariffin, Sany Sanuri Mohd Mokhtar and Yusmani Mohd Yusoff

Drivers of purchase intention - hedonic or utilitarian values? A case of Indian electric car market pp. 202-219

Aswin Philip Issac, Asish Oommen Mathew and K.V. Sriram

Emerging issues in healthcare: a perspective through patient care, training and government policies pp. 220-245

S.K. Aishwarya, Rishabh Malhotra and Santanu Mandal

Reverse consumer preference: a case study of Indian and American shift towards locally produced beverages pp. 246-260

Shilpa Praveen and Thomas Chalmers McLaughlin

Behavioural drivers of access-based consumption among millennial and generation Z in India pp. 261-276

T. Ravikumar, M. Sriram, N. Prakash, G.M. Divakar and D. Halaswamy

Examining the impact of strategic agility on strategic renewal pp. 277-287

Hasan Ali Al-Zu'bi

Entrepreneurship in a protected region with limited infrastructure: a study of Mizoram State in India pp. 288-305

Rosangpuii Hmar, Geetika Goel and Nidhi Tiwari

Volume 27, issue 1, 2022

Measuring job satisfaction levels of airport employees using entropy, critic and TOPSIS methods pp. 1-22

Sripathi Kalvakolanu, Hanumantha Rao Sama, Manoj Mathew and D. Somasekhar

Prospects of mobile payments in Northern India: customer segmentation and profiling pp. 23-37

Upendra Nath Shukla

The relationship between transformational leadership style and voice behaviour pp. 38-59

Marcelo Abad-Varas and Ricardo M. Pino

Application of analytic hierarchy process for prioritisation of drivers of fit manufacturing pp. 60-74

Arun Palaniappan, S. Vinodh and R. Mohan Raj

The role of hedonic features on use and continuous use of mobile retail apps pp. 75-93

Sunday Adewale Olaleye, Dandison C. Ukpabi, Ismaila Temitayo Sanusi and Jari Juga

Investigating the impact of total quality management practices and Six Sigma processes to enhance the quality and reduce the cost of quality: the case of Dubai pp. 94-109

Haitham M. Alzoubi, Mohammad In'airat and Gouher Ahmed

Implementation of Lean Six Sigma model for scrap reduction in machining sector pp. 110-124

Harsimran Singh Sodhi, Doordarshi Singh and Bikram Jit Singh

Innovation in networks of companies with different governance structures pp. 125-146

Leander Luiz Klein, Nelson Beuter Júnior and Kadígia Faccin