International Journal of Business Excellence

2008 - 2025

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Volume 26, issue 4, 2022

Impact of hotel attributes, service quality and brand image on customer satisfaction among diners at a fine dine restaurant - evidence from India pp. 425-437

Hithesh Rai and H. Mahesh Prabhu

Deriving the hierarchy measures of green advertising using AHP analysis for a sustainable environment pp. 438-455

Jugal Kishor

Organisational culture and the millennials' intention to stay: the mediating role of leadership management practices pp. 456-476

Md Asadul Islam, Amer Hamzah Jantan, Haslinda Hashim and Choo Wei Chong

An empirical investigation of the impact of service experience on emotions, satisfaction and loyalty for theme park visitors pp. 477-497

Rajesh Ittamalla and Daruri Venkata Srinivas Kumar

Development of a multi-item scale for measuring Blue Ocean leadership pp. 498-515

Wael Mohamad Subhi Idris, Taher Mohsin Mansoor Al-Galibi, Mohammed Hussein Manhal Al-Eesa and Zaina Mustafa Mahmoud Hamad

Fuzzy c-means clustering approach for virtual cell formation pp. 516-535

Balkrishna Eknath Narkhede, Dhanraj P. Tambuskar, Rakesh D. Raut and Siba Sankar Mahapatra

The impact of social media and news media on political marketing: an empirical study of 2014 Indian General Election pp. 536-550

M.D. Safiullah, Pramod Pathak and Saumya Singh

Volume 26, issue 3, 2022

Performance evaluation of advanced manufacturing technologies in small and medium enterprises located in Northern India pp. 281-298

Arishu Kaushik and Doordarshi Singh

The influence of strategic management accounting on value creation in government linked companies pp. 299-320

Nik Herda Nik Abdullah, Ram Al Jaffri Saad and Aidi Ahmi

A meta analysis of research on entrepreneur inclination in small and medium enterprises in global scenario pp. 321-341

Divya Sharma, Susmita Patnaik, J.P. Sharma and Manoj Kumar Dash

Perceptions of accounting quality in the new IFRS framework: an empirical study pp. 342-369

Himanshu and Jatinder P. Singh

On building up a closer psychic distance as a fundamental ground of relationship between India and Korea: focusing on Jeonlanam-Do in Korea pp. 370-377

Daniel Hyunchae Park, Namitha K. Cheriyan and Guydeuk Yeon

The effect of big five personality traits on social network usage among the young generation pp. 378-397

Javad Shahreki, Tan Siew Ling, Nor Fauziana Ibrahim, Audrey Lim Li Chin, Nur Faezah Jayiddin and Yeow Jian Ai

Servant leadership for the retention of millennial employees in private sectors: mediating role of job satisfaction pp. 398-424

Md. Mahamudul Hassan, Manimekalai Jambulingam, Elangkovan A/L Narayan, Mohammad Nurul Alam and Md. Shamirul Islam

Volume 26, issue 2, 2022

A comparison of two colonial paths to the western model of corporate governance pp. 137-160

Martin S. Mulyadi

Determinants behaviour analysis of demand for passengers to the Portuguese air travel leisure market: application with partial least squares regression pp. 161-178

José Manuel Vicente, Andreia Dionísio and Felipa Lopes Dos Reis

Exploring the relationships between the organisational flexible work arrangements and the directionality of work-family conflict pp. 179-195

Mohammad Mizanur Rahman, Mohammad Jamal Uddin, Adedeji Babatunji Samuel and Md. Saidur Rahaman

Influence of internal audit functions on enterprise risk management: evidence from Malaysian transportation industry pp. 196-223

Suaad Jassem

The impact of social support on culture shock: the contingent role of gender pp. 224-237

Feba Thomas and G.N. Sumathi

Integration of Kansei engineering and conjoint analysis to product design - a case study of a synthetic rattan sofa manufacturer pp. 238-260

Elia Oey, Christopher Stanley Soputro, Steven Yeremia Wibowo and Novita Novita

The role of controlling shareholders in influencing firm efficiency: a case of Taiwanese electronics firms pp. 261-279

Irene Wei Kiong Ting, Norazlin Ahmad, Ikhlaas Gurrib and Rajesh Kumar Bhaskaran

Volume 26, issue 1, 2022

E-advertising: a conceptual framework of opportunities offered, and challenges posed to the consumers pp. 1-19

Sarika Ahlluwalia and Seema Singh

Balancing reactions and actions between service receivers and service providers to resolve service failures pp. 20-41

Irma Magaña Carrillo, Göran Svensson and Carmen Otero-Neira

Dynamics of lifestyle psycho-demographic parameters in food and grocery retail outlets pp. 42-60

Arthanari Anuradha

Sustainable implementation drivers and barriers of lean-agile manufacturing in original equipment manufacturers: a literature review study pp. 61-94

Parthiban Srinivas, Vidyadhar V. Gedam, Balkrishna E. Narkhede, Vaibhav S. Narwane and Ashwini Gotmare

A study on modern teaching pedagogy with special reference to outcome-based education system pp. 95-114

Sachin Kumar Srivastava and Khushboo Agnihotri

Mediating role of information silence between destructive leadership and counterproductive work behaviour: evidence from the tanners' sector of Pakistan pp. 115-135

Sohail Younus, Rizwan Qaiser Danish, Shrafat Ali Sair and Samar Rahi

Volume 25, issue 4, 2021

IBB model for barcode printers market in India: purchase manager's perspective pp. 413-431

Vinoth Muthulingam and K. Sanathana Lakshmi

Impact of leadership on decision-making in start-up enterprises: qualitative perspectives to organisational performance pp. 432-458

Ananya Rajagopal and Fernando A. Moya Davila

Assessing the impact of brand equity and customer experience on brand loyalty in the United Arab Emirates' hotel industry pp. 459-473

Mohammed T. Nuseir

Optimal portfolio using volatility anomaly concept and Sharpe optimisation technique pp. 474-490

Pradip Kumar Mitra and Edward Mascarenhas

Determinants affecting customer perceived e-service quality towards e-retailing shopping site in Malaysia pp. 491-514

Mohammed Bakri, Lim Pei Sian, Nurul Fadly Habidin, Nor Azah Abdul Aziz and Nor Ratna Masrom

Scientometric evaluation of International Journal of Business Excellence (2008-2019) pp. 515-548

Santosh Satyanarayan Baheti and Usha Lenka

Volume 25, issue 3, 2021

Manufacturing enterprise performance using network DEA: a profitability and marketability framework pp. 277-299

Syarifa Hanoum

The effect of emotional intelligence on team cohesion pp. 300-319

Christabel Odame, Mrinalini Pandey and Pramod Pathak

Differences in stock price drivers in case of global manufacturing and servicing companies pp. 320-333

Andras Takacs

The importance of applying impairment of fixed assets standards and the obstacles that limit its application: field study on industrial companies operating in Basra pp. 334-344

Jalil Ibrahim Salih

Development and validation of a scale for measuring city image pp. 345-369

Alok Acharya and Zillur Rahman

Do alliance capabilities matter in tourism dynamic capabilities development? An examination through agility and resilience lens pp. 370-390

Santanu Mandal, Shri Vishnu and Maria Roshini

Linking unlearning with learning for performance in an era of disruption pp. 391-411

Meeta Dasgupta

Volume 25, issue 2, 2021

Structured management practices and the improvement of business outcomes. The case of Argentina, Ecuador, Peru, and Uruguay pp. 137-161

John Miles Touya, Gina Pipoli, Carmen Padilla Lozano and Natalia Mandirola

Exploring the role of experience, experience intensification on autobiographical memory and nostalgia and behavioural intention - a theory driven approach pp. 162-177

V.J. Sivakumar and B. Issac Johny Rajadurai

Repatriation of academics: re-socialisation and adjustment pp. 178-193

Robinson James and Theophilus Azungah

Potential use of productivity accounting for measuring changes in profits and losses performance of companies: an applied study on the general company of fertiliser industry in Southern Iraq/Basra pp. 194-218

Nadhim Hasan

Risk analysis in banks: a comparison of Islamic and conventional banks in Jordan pp. 219-232

Abdullah Ahmed Al Daas, Moid U. Ahmad and Rashed M. Salemeh

Dynamic capabilities in public sector: theoretical insights and research agenda pp. 233-260

Ruben Loureiro, Joao Ferreira and Jorge Manuel Marques Simões

Refusing to forgive is your own loss: relationship between forgiveness and employee happiness pp. 261-276

Rinki Dahiya

Volume 25, issue 1, 2021

Application of eye-tracking in assessing the role of mediator variable (brand awareness) in the relation between packaging elements and customers' choice pp. 1-20

Somayeh Salehi, Ali Sanayei, Negar Sammaknejad and Ali Kazemi

Incorporating organisational citizenship behaviours into business process reengineering: a theoretical model pp. 21-35

Shih Yung Chou, Katelin Barron, Charles Ramser and Joseph A. Smalley

Identification and recognition of the factors affecting brand skill (case study of Iran Mines and Mining Industries' Development and Renovation Organization) pp. 36-55

Fatemeh Haghverdi Zadeh, Ali Kazemi and Azarnoush Ansari

Interrelationships among retail customer-based brand-equity dimensions: a study from Indonesia pp. 56-74

Hotniar Siringoringo and Neltje F. Katuuk

Cultivating society's environmental concern through green advertising: an empirical analysis among Jaipur citizens pp. 75-96

Jugal Kishor

How can green marketing lead to customer trust and green intention? Evidences from the automobile industry pp. 97-109

Majid Mohammad Shafiee and Arash Shahin

The mediating role of brand experience in a mid-sized city pp. 110-135

Paula Rodrigues, Ana Pinto Borges and Elvira Vieira