Factors affecting non-aeronautic revenue in Indian airports: a focus group study of Indian PPP airports

Akhil Damodaran, Deep Shree, Pushpendra Pratap Singh, Mahim Sagar and Tarun Dhingra

International Journal of Business Excellence, 2022, vol. 28, issue 2, 157-170

Abstract: The Indian aviation industry is advancing rapidly, and non-aeronautical revenues are a critical component of airport businesses. Therefore, airport operators must devise creative strategies to improve the share of non-aeronautical revenue in the Indian airport sector. The purpose of this study is to explore factors that impact the development of non-aeronautical revenue businesses in the context of the Indian airport sector. A qualitative focus group discussion was conducted in this study in which experts from the aviation sector were included. Based on the discussion, four broad themes that influence non-aeronautical revenue generation are namely, regulations, business models, products and customers. The results of the research indicated a necessity for the development of non-aeronautical sources of revenue and functions as the base for further exploration for not only the Indian aviation sector but also for other emerging economies struggling with similar issues.

Keywords: non-aeronautic revenue; airport revenue; aviation industry; focus group research; business and government. (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbexc:v:28:y:2022:i:2:p:157-170

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