International Journal of Business Excellence

2008 - 2025

From Inderscience Enterprises Ltd
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Volume 8, issue 6, 2015

Supply chain flexibility assessment and decision-making: a fuzzy intelligent approach pp. 675-699

Anoop Kumar Sahu, Santosh Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

Productivity, innovations and profitability of manufacturing industries in India: a regional study of Haryana State pp. 700-723

Supran Kumar Sharma and Shallu Sehgal

Qualitative and quantitative evaluation of barriers hindering the growth of MSMEs pp. 724-747

Rajiv Kumar Sharma and Manjeet Kharub

Exploring the role of family communication and brand awareness in understanding the influence of child on purchase decisions: scale development and validation pp. 748-766

Adya Sharma and Vandana Sonwaney

Analysis of critical activities for GSCM implementation in mining supply chains in India using fuzzy analytical hierarchy process pp. 767-797

Kamalakanta Muduli and Akhilesh Barve

Evaluation of workplace training: the role of emotional intelligence, self-esteem, motivation and achievement pp. 798-816

S. Chandra Shekar and L. Suganthi

Volume 8, issue 5, 2015

ISM for understanding the enablers of telecom service supply chain pp. 537-565

V.R. Pramod and D.K. Banwet

Integrated waste management framework: a business case from hospitality industry pp. 566-583

Somnath Debnath

Performance appraisal: a review and case study pp. 584-600

Zahra Honarmand Shahzileh and Ali Mashhadi Aghajan

A longitudinal analysis of work-life balance perspectives of future business professionals pp. 601-631

Stefan Linnhoff, Katherine Taken Smith and L. Murphy Smith

Impact of key human dimensions on SCM performance - qualitative and empirical analysis pp. 632-661

Pratima Mishra and Rajiv Kumar Sharma

How supplier exercised power affects the cooperative climate, trust and commitment in buyer-supplier relationships pp. 662-673

Fan-Yun Pai

Volume 8, issue 4, 2015

Investments in internet-based innovations for financial services: strategic advantage or strategic necessity? pp. 378-395

Kim Huat Goh and Robert J. Kauffman

Mobile payment value networks: designing a collaboration tool to approach key partnership issues pp. 396-416

Denis Dennehy, Frederic Adam and Fergal Carton

E-finance innovations through social activities: the case of Lithuanian banking services pp. 417-432

Ginta Railiene

Human resources management and open innovation adoption in the banking sector: a conceptual model pp. 433-457

Dimitrios G. Salampasis, Anne-Laure Mention and Marko Torkkeli

Alliances in the financial services sector - exploring its organisational learning mechanisms pp. 458-470

Dieter De Smet, Anne-Laure Mention and Marko Torkkeli

The model of the absorption of innovative technologies in the financial services sector pp. 471-491

Waldemar Glabiszewski

The financial industry maturity model for anti-money laundering pp. 492-513

Tom O'Kane, Tara Casserly and Peadar McCartney

Coordinated actions in the field of financial education as a new approach to improve financial literacy pp. 514-535

Bożena Frączek

Volume 8, issue 3, 2015

Can the call centre contribute to innovation? A multiple case study in service companies pp. 251-267

Roberto Marx, Luis Henrique Rigato Vasconcellos and Felipe Ferreira De Lara

Outsourcing practices of Midwest US public universities pp. 268-297

Dana M. Johnson and Gregory A. Graman

The explanatory power of appraised brand values on stock prices in the financial services sector pp. 298-311

Andras Takacs

How does the community structure affect the customer satisfaction? pp. 312-323

Suat Secgin and Gokhan Dalkilic

A structural equation model for measuring the JIT intensity and its impact on manufacturing flexibility pp. 324-356

Mohamed A. Youssef, Eyad M. Youssef and Jaideep G. Motwani

A qualitative study of factors affecting the synchronous flow of materials and their impact on the bottom line pp. 357-374

Rameshwar Dubey and Padmanabha Aital

Volume 8, issue 2, 2015

A long-run and short-run cointegration model explaining relationship between liquidity management and profitability pp. 123-145

Bhaskar Bagchi

The journey to sustainable universities: insights from a Brazilian experience pp. 146-159

Rafael Mattos de Deus, Rosani de Castro, Karina Rabelo Ogasawara Vieira, Antônio Edson Leite and Charbel José Chiappetta Jabbour

Entrepreneurial internationalisation and team dynamics: a case study on a Finnish-Sri Lankan venture establishment pp. 160-180

John Meewella

The competitive distance as a tool for competitiveness improvement pp. 181-196

Wagner Cezar Lucato, Milton Vieira Júnior and José Domingos Filho

Impact of implementing total productive maintenance system on organisational excellence based on EFQM model pp. 197-209

Mohammad Hakkak and Masoud Ghodsi

Conceptualisation of Sustainable Green Lean Six Sigma: an empirical analysis pp. 210-250

Sanjay Kumar, Naveen Kumar and Abid Haleem

Volume 8, issue 1, 2015

Dominant logic and dynamic capabilities in strategic renewal - case of public broadcasting pp. 1-19

Päivi Maijanen, Ari Jantunen and Maija Hujala

Analytical QFD model for strategic justification of advanced manufacturing technology pp. 20-37

Mandeep Singh, Ahmad Sarfaraz, Matin Sarfaraz and Kouroush Jenab

Identifying the best practices in banking operations strategy in developing economics: the case of Jordan pp. 38-84

Yazan Khalid Abed-Allah Migdadi

What drives entrepreneurial orientation in small firms? The roles of owner-manager and financial conditions pp. 85-103

Juha Soininen, Kaisu Puumalainen, Helena Sjögrén, Pasi Syrjä and Chris Richter

The need for implementing lean in the public sector pp. 104-121

Shelli L. Neumann, William M. Mothersell and Jaideep Motwani

Volume 7, issue 6, 2014

Attitude and behaviour of consumers towards organic food: an exploratory study in India pp. 677-699

Saloni Mehra and P.A. Ratna

Benchmarking of organisation's manager performance applying with AE3Q; analytical hierarchy process pp. 700-723

Maedeh Rabbanimehr and Arash Shahin

Greening the supply chain using SAP-LAP analysis: a case study of an auto ancillary company in India pp. 724-746

Sunil Luthra, Dixit Garg and Abid Haleem

Development of a sustainable business model for a third sector organisation in achieving business excellence pp. 747-770

Adekunle Sabitu Oyegoke

General Motor's great experiments: foundations for Lansing Grand River Assembly pp. 771-790

Michael L. Moore, William M. Mothersell and Jaideep Motwani

Convergence of corporate social responsibility and business growth: an analytical framework pp. 791-806

Andrée Marie López Fernández and Prof Rajagopal

Volume 7, issue 5, 2014

FISM for analysing the interrelationships between customer receptivity aspects pp. 549-564

V.R. Pramod and D.K. Banwet

The economic efficiency analysis of Saudi Arabia pp. 565-576

Abdullah Alkarashi, Mark Rajai and Kouroush Jenab

Switching behaviour of consumers across options in the energy market: a comparative analysis in Mexico pp. 577-600

Pável Reyes-Mercado and Prof Rajagopal

International market ranking using enhanced imprecise dual-role MAJ model pp. 601-625

Amir Shabani and Reza Farzipoor Saen

Criteria for customer agglomeration for a new footwear retail: a case study of a regional footwear brand in India pp. 626-645

Srabanti Mukherjee and Prasun Das

Evaluation and prioritisation of dividend payment factors in Tehran Stock Exchange: a logit model approach pp. 646-658

Nasrin Alinghian

An illustration of logistic regression technique: a case of processed food sector pp. 659-676

Rajneesh Mahajan, Suresh Garg and P.B. Sharma

Volume 7, issue 4, 2014

Service quality gap approach: a case of Indian customer's satisfaction of private banks pp. 429-453

Sadia Samar Ali, R. Kaur, Maj J.C. Pande and F. Ahmad

Sustainability - 'enough for all forever' pp. 454-472

Kaushik Sridhar

A study on psychological modelling of market maven for marketing operations with special reference to Indian market pp. 473-498

K. Harikrishnan, D. Ashok, P.D.D. Dominic and S. Joseph Jeya Anand

Aging in India: myth or reality? pp. 499-514

Bipul Malakar and Shrabanti Maity

ISO 26000 efforts and corporate social responsibility performance in Malaysian automotive industry pp. 515-529

Nurul Fadly Habidin, Nursyazwani Mohd Fuzi, Farah Izzaida Mohd Zamri, Siti Norhafizan Hibadullah and Auni Fatin Nadia Chiek Desa

Open innovation in financial services: what are the external drivers? pp. 530-548

Anne-Laure Mention, Andrey Martovoy and Marko Torkkeli

Volume 7, issue 3, 2014

Modifications in interpretive structural modelling methodology to enhance its applicability in group decision process and power of discrimination pp. 281-348

Dhananjay A. Jolhe and A. Subash Babu

Presenting a model to evaluate the fuzzy AHP knowledge management's effectiveness pp. 349-370

Zynolabdin Rahmani, Arezu Keshavarz and Abolfazl Rohani

Performance evaluation of banks using balanced scorecard pp. 371-393

Elham Keshavarz, Masumeh Ftahikenari, Abolfazl Rohani and Seyed Mohammad Bagheri

Exploring lean healthcare practice and supply chain innovation for Malaysian healthcare industry pp. 394-410

Nurul Fadly Habidin, Nurul Aifaa Shazali, Naimah Ali, Nur Afni Khaidir and Noor Hidayah Jamaludin

The relationship between critical success factors of total quality management and process improvement: a case study pp. 411-427

Mohammad Saljoughian, Sayeed-Mohsen Allameh, Reza Dabestani and Maedeh Rabbanimehr

Volume 7, issue 2, 2014

Technological innovation and technology strategy: proposing an interface pp. 129-147

Meeta Dasgupta and R.K. Gupta

An empirical investigation of the Malcolm Baldridge National Quality Award framework using causal Latent Semantic Analysis pp. 148-167

Muhammad Muazzem Hossain and Victor R. Prybutok

Visionary leadership at a Thai apparel manufacturer: surprising evidence? pp. 168-187

Sooksan Kantabutra

The impact of Chinese and US manufacturing managers' beliefs upon time-based manufacturing practices: a comparative study pp. 188-212

Benbo Li, Abraham Y. Nahm, Yang Yang and Bruce W.N. Lo

Factor exploration and multi-criteria assessment method (AHP) of multi-generational consumer in electronic commerce pp. 213-236

Anil Kumar and Manoj Dash

Use of IVFNs and MULTIMOORA method for supply chain performance measurement, benchmarking and decision-making: an empirical study pp. 237-280

Anoop Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

Volume 7, issue 1, 2014

An assessment of employee commitment to work among UAE nationals pp. 1-15

Saeed Askary, Saigeeta Kukunuru and Robert Pech

Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships pp. 16-27

Anne Rindell, Göran Svensson, Tore Mysen and Anders Billström

The relationship between transformational leadership and followers' interpersonal communication satisfaction in Indian organisations pp. 28-51

J. Irudhaya Rajesh and L. Suganthi

IT employees' brand attitudes and the role of internal corporate communication: a survey of Indian IT industry pp. 52-75

Neha Sharma and T.J. Kamalanabhan

Morgan-Mercer-Flodin model for long term trend analysis of currency exchange rates of some selected countries pp. 76-87

A.W. Wijeratne and J.A. Karunaratne

Perspectives of control phase to manage Six Sigma implements: an empirical study pp. 88-111

Bikram Jit Singh and Dinesh Khanduja

Evaluation of branding strategies for global versus local brand: the role of concept consistency pp. 112-128

Plavini Punyatoya