International Journal of Business Excellence

2008 - 2025

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Volume 37, issue 5, 2025

Driving global success: entrepreneurialness and strategic competency of ICT-born global firms in Sri Lanka pp. 1-29

H.M.T.S. Herath

Volume 37, issue 1, 2025

Entrepreneurial bricolage, new-product development and entrepreneur's creativity pp. 1-17

Dina Khreis and Shafig Al-Haddad

Examining the relationship between transformational leadership and employee creativity: moderation and mediation across proactive personality and work engagement pp. 18-39

Nejib Ben Moussa

The relationship between customer satisfaction and service quality in e-commerce pp. 40-57

Evripidis P. Kechagias, Georgios A. Papadopoulos, Georgios Chatzistelios and Dimitra Kyriou

Acceptance of mobile advertising among Gen Z in Malaysia: implications for business sustainability through digitalisation in post-COVID-19 pp. 58-73

Gek Siang Tan, Kamarulzaman Ab. Aziz and Ng Xin Lin

Bridging credit risk using comprehensive credit analysis: evidence from Palestinian banking sector pp. 74-100

Lina Yousef Mahmoud Jardaneh and Zahran 'Mohammad Ali' Daraghma

Modelling the barriers that are preventing e-commerce to thrive - a case study from Portugal pp. 101-127

Joana Costa Machado, Susana C. Silva, Paulo Duarte, Carla C. Martins and João Alexandre Lobo Marques

Empirical evidence on the causal relationships between COVID-19 and sustainability: a DEMATEL approach pp. 128-146

Gaurav Jyoti, Himanshu and Ashu Khanna

Volume 36, issue 6, 2025

Comparison of the financial performance of Thai public hospitality firms: using the technique for order of preference by similarity to ideal solution pp. 1-15

Sunitiya Thuannadee

Volume 36, issue 5, 2025

Exploring the mediating role of risk aversion in the relationship between personality traits and life insurance purchase intention pp. 1-26

Jeevitha Elangovan, Michael David Premkumar and G. Yoganandan

Volume 36, issue 4, 2025

Influence of organisational climate on employee engagement: personality type as a moderator pp. 423-436

Jaya Ahuja and Vani Narula

Entrepreneurial knowledge management model: a panacea for start-up failures in emerging markets pp. 437-456

Priyadarshini Jayaraj Perumal and Vaneeta Aggarwal

The relationship between environmental disclosure and influencing factors in an emerging market: evidence from Vietnamese enterprises pp. 457-482

Tai Thanh Nguyen and Cong Van Nguyen

Effect of high-performance work systems on employee performance in luxury hotels: a sequential mediation analysis pp. 483-506

Henry Kofi Mensah, Gilbert Anyowuo Okyere and Eric Sie Forenten

Relative importance of various sources of information for equity investment decisions: a demographic study of Indian investors pp. 507-529

Meena Bhatia and Merlin Mythili Nelson

Emotional coping ability and its significant impact on health in nurses: a systematic review pp. 530-552

Sumit Kumar Debnath and Puja Khatri

Volume 36, issue 3, 2025

The impact of COVID-19 on the performance and risks of the US energy ETF and equity portfolios pp. 295-320

Ikhlaas Gurrib, Qian Long Kweh, Irene Wei Kiong Ting and Mohammad Nourani

Influence of performance appraisal dimensions on employee satisfaction: a study on Indian higher education institutions pp. 321-341

Varsha Sharma, Reeta Singh, Priyanka Sihag and Mohit Kant Kaushik

Identifying the predictors of business excellence: an empirical evidence from Dubai public entities pp. 342-363

Ali Alnyeadi, Meor Azli, Mohd Faiz Hilmi, Anas Abudaqa and Gouher Ahmed

Association between green brand trust, green brand credibility, green brand equity on perceived value and purchase intention towards green product pp. 364-378

Harish Kumar and Sargam Bahl Walia

Achieving sustainable employability through the lens of human resource practices, psychological well-being and psychological empowerment pp. 379-401

Mohammad Ibrahim Kamel Sweiss and Omima Abdalla Abass Abdalatif

Digitalisation, servitisation and financial performance: evidence from small and medium-sized enterprises in Vietnam pp. 402-421

Malik Abu Afifa, Hien Vo Van and Trang Le Hoang Van

Volume 36, issue 2, 2025

The determinants of capital structure in Indian firms. Does industry matter? pp. 149-171

Atif Ghayas, Tasneem Fatima Khan and Mohd Sarim

Workplace expectations and loyalty intention: an empirical study on millennial generation pp. 172-200

Karuna Prakash and Prakash Tiwari

Internal marketing orientation and knowledge management process in individual competence enrichment: PLS-SEM modelling in Indian higher education scenario pp. 201-224

Shiva Rani, Elangbam Binodini Devi and Manoj Kumar

A cross-sectional study of mall shopping behaviour of women consumers in United Arab Emirates and India: an empirical study pp. 225-249

A.M. Sakkthivel, Gouher Ahmed, V. Moovendhan and N. Ramu

Influence of social media on consumers' brand choice: a moderated mediation model pp. 250-271

Anubha Saini, Rajesh Elangovan and Tejinder Sharma

The impact of Instagram influencers on customers' purchase intention pp. 272-294

Mohammad Alkhasawneh, Shafig Al-Haddad, Esraa Odeh, Dana Alsarabi, Marah Barkat, Emily Sweis and Yara Batarseh

Volume 36, issue 1, 2025

Consumer preference model for coffee beverages - a case of Greater Jakarta consumers pp. 1-30

Elia Oey, Dimitri Dimitri, Meiviana Husin and Rianto Nurcahyo

Reverse accountability and leadership in social enterprises: analysis of social control and openness for pragmatic organisational design pp. 31-51

Rajagopal and Ananya Rajagopal

Developing, measuring and validating CSR scale for Indian manufacturing sector pp. 52-69

Kavitha Shanmugam and P. Suganthi

Service quality and customer satisfaction: the moderating effect of innovation at KFC pp. 70-92

George Amoako, Albert Martins, Felicia de Heer and Livingstone Divine Caesar

Content-based networking algorithm - a cognitive perspective pp. 93-111

Shameem Shagirbasha, D. Booshnam and Madhan Kumar

Determinants that influence consumer behaviour - an empirical study applied to air transport in Portugal pp. 112-132

José Manuel Vicente, Felipa Lopes dos Reis and João Lamy Gil

Influences of gender diversity on the implications of CSR and financial performance: an Indian perspective pp. 133-147

Som Nath Paul, Rajesh Kumar Upadhyay and Ashima Garg

Volume 35, issue 4, 2025

Assessment framework for green HRM practices pp. 401-423

Nagamani Subramanian and M. Suresh

An empirical investigation of the relationships between knowledge development and strategic entrepreneurship pp. 424-452

Syed Awais Ahmad Tipu and Kamel Fantazy

Factors influencing cloud AIS adoption: evidence from Jordan pp. 453-474

Mohannad Obeid Al Shbail, Nofan Al-Olimat, Hashem Alshurafat, Seif Al Shbeil, Mohammad Bany Baker and Zaid Jaradat

Drivers and barriers of e-learning adaptation in India pp. 475-491

Shipra Mishra, Priyanka Gujrati, Amar Kumar Mishra and Anupama Singh

Consumer repurchase intention: a review, conceptual framework, and future directions pp. 492-517

Vibha Trivedi, Diptiman Banerji and Mohit Yadav

Offshore outsourcing as a business strategy: a qualitative study of the adoption of offshoring by the Portuguese footwear industry pp. 518-540

Isabella Velasquez, Susana Costa e Silva, Valdenise Leziér Martyniuk and Alexandre Luzzi Las Casas

Volume 35, issue 3, 2025

Exploring dimensions of children influence in family purchase decision making: a mixed-method approach pp. 265-289

Nandita, Ashish Arya and Gaurav Jyoti

Enhancing hotel services through quality systems: a case study of star rated hotels in India pp. 290-309

Tahir Sufi

Performance measurement of manufacturing units using hybrid weights method pp. 310-328

Raman Kumar, Harwinder Singh, Jasgurpreet Singh Chohan and Sunil Luthra

A systematic literature review on key performance indicators for growth in small and medium enterprises pp. 329-352

Ansita Aggarwal and Amit Kumar Dwivedi

Significance of personality traits on the entrepreneurial intention and behaviour of engineering students of coastal Karnataka pp. 353-371

Madhukara Nayak and Narasimha Marakala

Assessing the impact of employee empowerment on organisational performance: the mediating role of affective commitment pp. 372-400

Joseph Afram, Marta Mas-Machuca and Alba Manresa

Volume 35, issue 2, 2025

Application of systems approach to assess the effectiveness index of CMMI: a case study in the manufacturing industry pp. 137-160

Tharun Thomas and P.G. Saleeshya

Capital structure and firms' value: future research agenda and research stream through bibliometric approach pp. 161-191

Chandrika Prasad Das, Rabindra Kumar Swain, Manoj Dash and Suman Bindu

Organisational learning factors responsible for achieving business excellence in IT industry in India pp. 192-211

Ashutosh Shukla, Sunil Kumar Pandey and Ashish Mohan Dubey

Analysis of knowledge management practices in Colombian SMEs pp. 212-234

Sandra Cristina Riascos-Erazo, Adriana Aguilera-Castro and Ingrid Johanna Rondon-Riaño

Identification and analysis of key factors affecting circular supply chain resiliency in post COVID-19 era: an analysis of emerging economy's auto sector pp. 235-264

Manju Saroha, Dixit Garg and Sunil Luthra

Volume 35, issue 1, 2025

Adapting appreciative inquiry for agile higher education institute pp. 1-26

Nikhil Kewalkrishna Mehta and Karuna Jain

Factors affecting SMEs entrepreneurship development: a study on northern region of Bangladesh pp. 27-41

Md. Motahar Hossain and Nitin Pathak

Internet banking in Indonesia: website usability, service quality, customer satisfaction, trust, and loyalty pp. 42-69

Anggoro Sulaksono, Endang Siti Astuti, Mochammad Al Musadieq, Zainul Arifin and Kusdi Rahardjo

Developing bank service quality model for modern Indian banks pp. 70-89

Vineet Chouhan, Pranav Saraswat, Shubham Goswami and Swati Upadhyay

Excellence in hotel businesses: the case of a European quality award-winning hotel pp. 90-113

H.K. Şanlıöz-Özgen

Digital human resource management: a precursor for workforce agility pp. 114-135

Deborah Sharon Stanley and Vaneeta Aggarwal