International Journal of Business Excellence

2008 - 2025

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Volume 10, issue 4, 2016

An empirical investigation of executive stock option granting in Malaysia pp. 433-448

Ahmad Ibn Ibrahimy and Rubi Ahmad

Developing a model of critical success factors for TQM implementation in MSMEs in India and their effect on internal and external quality of organisation pp. 449-475

Himanshu Gupta, Jayant Bisen, Satyam Kumar and Shantanu Das

Application of Six Sigma methodology in reducing oil consumption in a manufacturing process pp. 476-487

Johny Scaria and Jose Joseph M

Work-life balance, job satisfaction and nurses retention: moderating role of work volition pp. 488-501

Alamzeb Aamir, Abu Bakar Abdul Hamid, Maqsood Haider and Chaudhry Shoaib Akhtar

Managing financial records for accountability in metropolitan assemblies in Ghana pp. 502-522

Perfect Mawusi Amegbe and Musah Adams

Measuring efficiency of working capital management: a two-stage data envelopment analysis approach pp. 523-544

Utkarsh Goel and Anil K. Sharma

SARIMA models for forecasting call volume in emergency services pp. 545-561

E.V. Gijo and N. Balakrishna

Volume 10, issue 3, 2016

5S route for safety management pp. 283-300

Nagarajan Ramesh and A. Ravi

Meta-analysis of financial performance and cross-listing of Indian and Chinese firms pp. 301-328

P. Lakshmi and S. Visalakshmi

Performance management in Iranian manufacturing organisations: practices and culture pp. 329-353

Mahmoud M. Yasin, Carlos Gomes, Jafar Alavi and Rasoul Shafieyoun

Manufacturing performance and relevance of operational performance to small and medium scale enterprises - literature review pp. 354-391

Rupendra Nehete, Balkrishna E. Narkhede and Rakesh D. Raut

The value of intangibles and diversity on boards looking towards economic future returns: evidence from non-financial Iberian business organisations pp. 392-417

Ilídio Tomás Lopes and Duarte Pitta Ferraz

Joint venture conflicts and breakup: a lesson from international joint ventures of two-wheeler manufacturers in India pp. 418-432

Pravin Kumar and Rajesh Kumar Singh

Volume 10, issue 2, 2016

Triple bottom line extended - a bipolar approach of implementation, assessment and reporting of sustainable business models and sustainable business practices pp. 139-151

Göran Svensson, David Eriksson and Carmen Padin

Optimisation of burning loss in reheating furnace of hot rolling mill using Taguchi technique pp. 152-161

G.S. Dangayach and Priyanka Gupta

Effect of environment, colour and music on customer loyalty in restaurants and coffee shops pp. 162-176

Ana Saffar

Investigation of overvalued and undervalued stocks: the case of BSE Sensex pp. 177-189

Shraddha Mishra and Raj Kumar

Systematic retrofit methodology for chemical batch processes to improve economic and production performance pp. 190-208

Yeshwant Raj and Himanshu Gupta

Enablers and barriers of mobile banking opportunities in rural India: a strategic analysis pp. 209-239

Abhishek Behl, Manju Singh and V.G. Venkatesh

Designing the strategy map for hotels with key performance indicators of balanced scorecard using DEMATEL technique pp. 240-263

Devkant Kala and S.C. Bagri

Studies of CRM: management capabilities and the mediating role of customer satisfaction pp. 264-282

Cheng-Se Hsu, Majidul Islam and Yi-Feng Yang

Volume 10, issue 1, 2016

Impact of Islamic values on HRM practices: an empirical study of Jordanian universities pp. 1-19

Hayel T. Ababneh and Alex Avramenko

A comparison of sustainable business models between goods and service industries: similarities and differences pp. 20-36

Nils M. Høgevold, Göran Svensson, Carmen Padin and Maria Dos Santos

Study of the relationship between employee engagement and organisational effectiveness pp. 37-54

Hadi Teimouri, Maryam Goodarzvand Chegini, Kouroush Jenab, Sam Khoury and Kim LaFevor

Influence of venture capital, retained ownership and board structure on initial public offering firms - case of France pp. 55-77

Djerbi Chiraz and Anis Jarboui

Acculturative stress: effect on academic performance of rural migrant students pp. 78-89

Monica S. Benita and M.V. Supriya

Achieving quality excellence in Indian engineering education: modelling and analysis using system dynamics pp. 90-119

Abdul Razak Honnutagi, Rajendra Sonar and A. Subash Babu

Store attribute(s) preference of customers towards organised food and grocery retail outlets - a gap analysis pp. 120-138

Arthanari Anuradha and V. Viswanathan

Volume 9, issue 4, 2016

Six Sigma and interpretive structural modelling for effective SCC with focus on human dimensions pp. 387-417

Pratima Mishra and Rajiv Kumar Sharma

The mediating role of interpersonal communication satisfaction between transformational leadership and followers' trust pp. 418-440

J. Irudhaya Rajesh and L. Suganthi

A critical investigation into cross-cultural research methodology: some insights and literature review pp. 441-462

Eyad M. Youssef and Mohamed A. Youssef

Management of records in state-owned hospitals in Ghana pp. 463-487

Monica Mensah

Advertisement attitude, brand attitude and purchase intention - reciprocal and mediation effect study pp. 488-510

P. Ganesan, M. Sridhar and Saranya Priyadharsani

Using a means-end chain to investigate the effect of personal values on brand positioning of green restaurants pp. 511-521

Mei-Yuan Jeng and Tsu-Ming Yeh

Volume 9, issue 3, 2016

A new way to identify critical resources by combining human and machine data pp. 271-292

Barbara Lyonnet, Magali Pralus, Maurice Pillet and Georges Habchi

Effectiveness of quality management factors and differences in total factor productivity pp. 293-309

Vesna Spasojević Brkić, Nikola Dondur, Milivoj Klarin and Tamara Sedmak Golubovic

Development of an application for balancing product flow lines through genetic algorithms pp. 310-331

Manuel F. Silva, Cecília Reis and Ricardo Pimenta

Heuristic methods for the leather nesting problem in the automotive industry pp. 332-347

Telmo Miguel Pires Pinto, Cláudio Manuel Martins Alves, José Manuel Vasconcelos Valério De Carvalho and Pedro Alexandre Fonseca Brás

A reduction method for nonlinear semi-infinite programming based on an exact penalty technique pp. 348-363

Alzira Mota and A. Ismael F. Vaz

A prototype/demonstrator tool to perform the resources selection in distributed/agile/virtual enterprises pp. 364-385

António Pires, Lino Costa, Goran D. Putnik and Paulo à vila

Volume 9, issue 2, 2016

Dynamics of dynamic capabilities - the case of public broadcasting pp. 135-155

Päivi Maijanen and Ari Jantunen

Integrating analytical hierarchy process and quality function deployment in automotive supplier selection pp. 156-177

Sharfuddin Ahmed Khan, Fikri Dweiri and Vipul Jain

The significance of knowledge management, innovation on firm performance in the Indian manufacturing sectors: an empirical analysis pp. 178-191

Vasanth Kamath, Lewlyn L.R. Rodrigues and Pradeep V. Desai

Role of justice perceptions and social exchange in enhancing employee happiness pp. 192-209

Hema Bajaj and Venkat R. Krishnan

The performance measurement of innovation and competitiveness in the telecommunications services sector pp. 210-224

Lissandro Dorneles Dalla Nora, Julio Cezar Mairesse Siluk, Alvaro Luiz Neuenfeldt Júnior, Marlon Soliman, Elpidio Oscar Benitez Nara and João Carlos Furtado

Marketing strategies for competitive advantage: structural equation modelling approach on agricultural sector industry in South India pp. 225-239

G. Devakumar and G. Barani

Least cost supply chain model for automobile industry pp. 240-252

Durairaj Sivakumar and Suresh Jayshree

An analysis on the factors influencing risk tolerance level of individual investors pp. 253-264

S.N. Geetha and M. Martin Selvakumar

Volume 9, issue 1, 2016

The mutual influence among quality awards and quality initiatives: preliminary investigation among Indian quality award winners pp. 1-17

Gururaj Upadhyaya and K. Subrahmanya Bhat

Horizon heterogeneity, institutional constraint and managerial myopia: a multi-frequency perspective on ELSS pp. 18-47

Anindya Chakrabarty, Anupam De and Gautam Bandyopadhyay

The use of the balanced scorecard in bank strategic management pp. 48-67

Daria Balkovskaya and Liubov Filneva

Evaluating retail store image - an empirical study in India pp. 68-91

Santosh Kumar Biswal, Sreekumar and Arun Kumar Panda

Identifying the best practices in green operations strategy of leading mobile phone producers pp. 92-112

Yazan Khalid Abed-Allah Migdadi

Excellence in human and business communication: reflections from the Srimad Bhagavad Gita pp. 113-133

Nikhil K. Mehta