International Journal of Business Excellence

2008 - 2025

From Inderscience Enterprises Ltd
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Volume 19, issue 4, 2019

Lean Six Sigma: literature review and implementation roadmap for manufacturing industries pp. 447-472

Sehul Patel, Darshak A. Desai, Balkrishna Eknath Narkhede, Koilakuntla Maddulety and Rakesh Raut

Establishing the link between marketing and accounting functions: a review pp. 473-482

Mohammed T. Nuseir

Development of a scale to measure individual creativity constraints pp. 483-502

Tripti Sharma and P.N. Mishra

Prioritisation of lean construction barriers in Qatari context: a fuzzy AHP approach pp. 503-531

Abdulla Yaqoub Al Sayed, Dinesh Seth and Abdel Magid S. Hamouda

IT flexibility and downstream petroleum supply chain performance pp. 532-556

Ashutosh Sheel, Y.P. Singh and Vishnu Nath

The mediating role of ethical organisational climate between HRM practices and HR outcomes in public sector of Saudi Arabia pp. 557-573

Mohammed Ali Yousef Yamin

A new DEA-based voting method for ranking and evaluating the influence of e-marketing on bank performance pp. 574-594

Mohammad Izadikhah and Seyed Hamzeh Mirzaei

Volume 19, issue 3, 2019

Lean habits pp. 305-322

Kurt Hozak and Eric O. Olsen

TQM to business excellence: a research journey (1985-2018) pp. 323-363

P.M. Unnikrishnan, Jyoti Tikoria and Arun Kumar Agariya

Evidence of a glocal marketing strategy: a case study in the Brazilian telecommunication market pp. 364-380

Paulo Duarte, Viviane Yamasaki, Thelma Valéria Rocha and Susana Silva

Big data: a new perspective for the establishment of segments for niche marketing pp. 381-393

Satish Chandra Ojha

Does gamified elements influence on user's intention to adopt internet banking with integration of UTAUT and general self-confidence? pp. 394-414

Rahi Samar and Abd Ghani Mazuri

Knowledge workers, organisational ambidexterity and sustainability: a conceptual framework pp. 415-428

Indu Rao and Pragya Thakur

Optimism and career engagement in employees: an empirical test pp. 429-446

Teena Bharti and Santosh Rangnekar

Volume 19, issue 2, 2019

Internal corporate social responsibility and leadership effects on voice management and organisational performance: analysis of collaborator perceptions across organisations in Mexico pp. 151-167

Andrée Marie López-Fernández

Non-technical skill development strategy to enhance safety performance of railway system: an interpretive structural modelling approach pp. 168-188

Sudarson Nayak, Sushanta Tripathy and Aishwarya Dash

Long run relationship between energy and agricultural commodities testing in Indian context using cointegration and causality approach pp. 189-202

Shubhendu Vimal and Ashish Tripathi

Customer centric success measures in project management pp. 203-222

Matti J. Haverila and Kai C. Haverila

Dimensions of employee satisfaction with compensation: scale development and validation pp. 223-242

Subiya Rahman and Tripti Singh

Islamic finance and corporate governance: a proposed universal model pp. 243-266

Mohd Sarim, Areeba Khan, Asif Akhtar and Mosab I. Tabash

The balanced scorecard approach in evaluating the marketing function pp. 267-284

António Pimenta Da Gama and Joaquim A. Casaca

Corporate social responsibility, employee productivity and firm valuation pp. 285-303

Shieh-Liang Chen, Cheng-Kun Liu and Chia-Ying Liu

Volume 19, issue 1, 2019

Adaptability and applicability of need hierarchy theory in assessing employee satisfaction with special reference to EPC company of UAE pp. 1-15

A. Lakshmana Rao, Nikhil Kulshrestha and G. Ramakrishnan

Colour associations of archetypes: lessons for brands pp. 16-43

Atefeh Talebnejad, Bahram Ranjbarian, Hamid Bidram and Hossein Samavatian

Does positive organisational behaviour and career commitment lead to work happiness? pp. 44-64

Safiah Omar, Sharmila Jayasingam and Raida Abu Bakar

Vignettes-based research in behavioural operations management pp. 65-84

Amol S. Dhaigude, Debmallya Chatterjee, Soma Lilhare and Sudhir Ambekar

Performance of services and products in a fast food franchise chain: reflections about the home delivery model pp. 85-99

Aldo Nobuyuki Nakao, Julio Araujo Carneiro-da-Cunha, Leandro Alves Patah and Vânia Maria Jorge Nassif

Do investors gain from sustainable investing? An empirical evidence from India pp. 100-118

Shernaz Bodhanwala and Ruzbeh Bodhanwala

Analysis of auditor competencies and job satisfaction on tax audit quality moderated by time pressure (case study of Indonesian tax offices) pp. 119-136

Etin Supriyatin, M. Ali Iqbal and Rhian Indradewa

Applying lean management in complex manufacturing lines: the case of flash chip production pp. 137-149

Benjamin Gozlan, Ofer Barkai and Elad Harison

Volume 18, issue 4, 2019

Does loyalty and satisfaction support customer retention in life insurance sector? - An empirical study pp. 435-449

Ranganathan Venkatesan and Jayanth Jacob

Project portfolio management: a landscape of the literature pp. 450-487

Eduardo K. Yamakawa, Paulo A. Cauchick-Miguel, Thayla T. Sousa-Zomer and Catherine P. Killen

Marketing team excellence as a function entrepreneurial orientation, learning orientation and knowledge sharing: an empirical research in SMEs pp. 488-507

Mohamadhossein Rahmati

Impact of supportive leadership on perceived sales team cohesion: mediation of critical thinking and moderation of empowerment pp. 508-526

Rama Krishna Yelamanchili

Communicating with patients through Facebook: the case of dental healthcare services pp. 527-548

Helena Nobre, Nina Szczygiel and Mariana Condé-Pinto

A validation of META-RELQUAL under South African micro-enterprise banking customers pp. 549-569

Pierre Mostert, Mariette Zietsman and Göran Svensson

Factors affecting attrition in cellular service subscription pp. 570-581

Suhel Ahmad, Alpana Srivastava and Seema Sharma

Volume 18, issue 3, 2019

The relationship between optimism and inclusion in Indian manufacturing organisation pp. 287-305

Teena Bharti and Santosh Rangnekar

Use of performance indicators in HR management for the companies of industrial sector pp. 306-335

Galina Gagarinskaia, Irina Kuznetcova and Aleksandr Gagarinskii

Analysing the challenges in sustainable agricultural supply chain system in India pp. 336-359

Rakesh D. Raut, Bhaskar B. Gardas, Balkrishna E. Narkhede and Manoj Kumar Jha

Buying decision factors influencing organic food purchase by young consumers: case of Bandung City, Indonesia pp. 360-387

Jann Hidajat Tjakraatmadja, Santi Novani, Mikhael Tjhi and Yudi Azis

Multilevel organisational learning mechanisms and their implications for organisational performance pp. 388-409

Kambiz Navabi Zand, Azar Kaffashpoor, Shamsodin Nazemi and Gholamreza Malekzadeh

Role of service quality measurements in in-patients satisfaction in corporate hospitals pp. 410-433

A. Mohamed RiyazhKhan and A. Noorul Haq

Volume 18, issue 2, 2019

Competing performance measures in predicting shareholder return of Indian pharmaceutical firms: an empirical evidence pp. 137-150

Merugu Venugopal, M. Ravindar Reddy and Bhanu Prakash Sharma G.

Transformational leadership and team performance: an empirical study of the hotel industry of Pakistan pp. 151-173

Masood Ul Hassan, Zeeshan Iqbal, Ubaidullah Shafique and Nayab Bukhari

Using decision trees to analyse the customers' shopping location preferences pp. 174-202

Azarnoush Ansari and Arash Riasi

Towards an integrative model of dynamic capabilities empirical research: a systematic review (1997-2015) pp. 203-241

Abbas Bleady, Abdel Hafiez Ali and Siddig Balal

An integrated framework of supply chain resilience enablers: a hybrid ISM-FANP approach pp. 242-268

Mohamad Sadegh Sangari and Mosayeb Dashtpeyma

Strategic decisions to enter Semnan Gypsum plaster plants in the international markets pp. 269-285

Hadi Ghazvini, Morteza Maleki Minbash Razgah and Azim Zarei

Volume 18, issue 1, 2019

Exploring a Thai 'sufficiency' approach to corporate sustainability pp. 1-21

Sooksan Kantabutra

Consumer perception of corporate social responsibility and purchase behaviour pp. 22-41

Akanksha Shukla, Geetika Goel and Nidhi Tiwari

Banks, employees and brand promise delivery: customers' analytical perspective pp. 42-63

Baby Thomas and G. Rajendran

Evaluation of knowledge management model in construction companies using the fuzzy AHP and fuzzy TOPSIS pp. 64-97

Soheila Albooyeh and Farzad Yaghmaie

The use of poison pills by US firms over the period 1997-2015: what has been their impact on shareholder value? pp. 98-119

Duarte Pitta Ferraz, Ilídio Tomás Lopes and Simon Hitzelberger

Environmental management accounting practices, environmental management system and environmental performance for the Malaysian manufacturing industry pp. 120-136

Nursyazwani Mohd Fuzi, Nurul Fadly Habidin, Sharul Effendy Janudin and Sharon Yong Yee Ong