International Journal of Business Excellence

2008 - 2025

From Inderscience Enterprises Ltd
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Volume 17, issue 4, 2019

Enhancing the task performance of bank employees: relevance of trust, self-efficacy, and budget participation pp. 397-413

Yuliansyah Yuliansyah, Wijaya Triwacananingrum, Zuraidah Mohd-Sanusi and Jamaliah Said

Re-examining the link between occupational stress and burnout in a Sub-Saharan African nation: the precursor and moderating roles of organisational and social support pp. 414-438

Ahmed Agyapong, Hannah Vivian Osei and Dominic Essuman

Connecting the dots between CSR and brand loyalty: the mediating role of brand experience and brand trust pp. 439-455

Imran Khan and Mobin Fatma

Entrepreneurship education management in India pp. 456-468

Jehangir Bharucha

Examining the relationship between critical success factors of total quality management implementation and business performance: a structural equation modelling approach pp. 469-486

A.K. Subramani, N. Akbar Jan, Thangaraja Arumugam and M.S. Sasikala

Prioritisation of the entrepreneurship factors in banking industry using FAHP and fuzzy TOPSIS pp. 487-515

Fatemeh Metvaee

A theoretical model of antecedents of customer-directed incivility pp. 516-543

Hamid Aboodi and Sayyed Mohsen Allameh

Volume 17, issue 3, 2019

Taxonomy of innovation capability framework with future directions pp. 265-289

Juhi Raghuvanshi, Prakriti Kumar Ghosh and Rajat Agrawal

Why do hypermarkets extend their brands to a growing number of products? pp. 290-305

Hasliza Hassan, Muhammad Sabbir Rahman and Abu Bakar Sade

Assessing lean thinking using value stream mapping in a manufacturing unit - a case study pp. 306-335

Jagdeep Singh, Harwinder Singh and Surjit Kumar Gandhi

Configuration of organisational justice and social capital: their impact on satisfaction and commitment pp. 336-360

Heru Kurnianto Tjahjono, Olivia Fachrunnisa and Majang Palupi

Diagnosing entrepreneurial networks: using failure mode and effect analysis pp. 361-383

Mohammad Zarei, Sayed Mohammed Talebi and Behrouz Zarei

The impact of training effectiveness among potential entrepreneurs in business organisations: a mediation of opportunity for participation in Bauchi State, Nigeria pp. 384-396

Muhammad Adamu

Volume 17, issue 2, 2019

Influences of strategic management accounting on firm profitability of information and communication technology businesses in Thailand pp. 131-153

Kornchai Phornlaphatrachakorn

Train specific services and commuter satisfaction of Delhi Metro: an empirical analysis pp. 154-170

Govind Nath Srivastava and Manoj Dash

Evaluating impact of corporate social responsibility on organisational identity with the mediating role of ethical climate pp. 171-188

Vahid Fattahi Sarand, Ali Shaemi Barzoki and Hadi Teimouri

How enterprise architecture influences strategic alignment maturity: structural equation modelling pp. 189-209

Mona Jami Pour and Mohammad Reza Fallah

Workplace spirituality: insights from the Bhagavad Gita pp. 210-229

R. Srilalitha and M.V. Supriya

Design of agile supply chain model for footwear industry pp. 230-244

U. Abdul Kadar, S.R. Devadasan and K. Balakrishnan

Total quality management practices and their impact on performance: case study of Royal Jordanian Airlines pp. 245-263

Rateb J. Sweis, Nida Abu Elhawa and Nadia J. Sweis

Volume 17, issue 1, 2019

Exploration of attributes influencing productivity in opencast mines pp. 1-20

Padma Charan Mishra, Manoj Kumar Mohanty and Manmohan Mall

Technology and brand selection: the mediating effect of cognition in Indian retail pp. 21-41

Satish Chandra Ojha

Lean Six Sigma approach: a strategy to enhance performance of first through time and scrap reduction in an automotive industry pp. 42-57

Basant Chaurasia, Dixit Garg and Ashish Agarwal

Does emotional stability mediates the relationship between self-disclosure, personality integration, and social adjustment? pp. 58-82

Nagendra Singh Nehra and Santosh Rangnekar

Understanding the connect between digitalisation, sustainability and performance of an organisation pp. 83-96

Moid Ahmad and James Murray

Factors influencing work engagement and its impact on task performance pp. 97-129

R. Monica

Volume 16, issue 4, 2018

An assessment of the factors influencing the affective component of commitment among employees in the IT sector in Chennai pp. 385-406

B. Aiswarya and G. Ramasundaram

What does it take to become a lifestyle? A case of online-based transportation phenomenon pp. 407-426

Erlinda N. Yunus and Sridhani Lestari Pamungkas

Recent developments in 'low cost carrier' research: a review pp. 427-453

Manish Yadav and Tarun Dhingra

Computer aided design-based assembly sequence planning: a next stage in agile manufacturing research pp. 454-477

D.T. Sunil, S.R. Devadasan, V.M.M. Thilak and M. Vinod

Evaluation of employee brand using typological analysis in Indian airline organisation pp. 478-496

N. Thamaraiselvan, P. Sridevi, B. Senthil Arasu and Thushara Srinivasan

Structural modelling approach: the strategy for productivity enhancement in manufacturing industries pp. 497-522

Raju Kamble and Lalit Wankhade

Volume 16, issue 3, 2018

Customer related social stressors a challenge to employee satisfaction: evidences from luxury bus service providers in Pakistan pp. 257-268

Asif Nawaz, Kamran Yousef Sandhu and Nafeesa Mughal

The effect of high performance work systems on radical innovation in knowledge-based companies through moderating role of innovation capabilities pp. 269-285

Mohsen Shahriari, Mehdi Abzari, Ali Nasr Isfahani and Masoud Kianpour

The relationship of corruption to economic activity in the OECD pp. 286-303

Todd Broker, Dan Harris, Topaz Prawito and L. Murphy Smith

Analysing the relationship between organisational strategies and effectiveness of human capital management practices pp. 304-323

Hadi Teimouri, Kouroush Jenab and Kim LaFevor

Identification of factors affecting quality of multimodal transportation for containerised export in Indian scenario pp. 324-340

Aman Dua and Deepankar Sinha

Evaluating international market selection with multi-criteria decision making tools - a case study of a metal company in Indonesia pp. 341-361

Elia Oey, Noviyanti and Lim Sanny

A comprehensive model for implementing succession management system: a grounded theory approach pp. 362-383

Mahmood Danyali Deh Hous, Sayyed Mohsen Allameh and Ali Safari

Volume 16, issue 2, 2018

Mediation effect of service quality between service innovation and customer word-of-mouth in Indian higher education system pp. 127-148

Sridhar Manohar

Financial performance ranking of automotive companies in India using TOPSIS method pp. 149-161

Santosh Kumar Yadav and Rohit Kapoor

The impact of service quality on sustainable competitive advantage: study on Jordanian health insurance companies pp. 162-176

Rateb J. Sweis, Mai Elian, Afnan R. Alawneh and Nadia J. Sweis

Crisis management model using fuzzy cognitive map pp. 177-198

Farzad Firouzi Jahantigh, Ehsan Khanmohammadi and Azam Sarafrazi

Building a customer-focused culture in organisations: developing 7Cs model pp. 199-232

Pankaj M. Madhani

An empirical evaluation of customer satisfaction and customer loyalty towards the services rendered by both private and public sector banks in Tamil Nadu pp. 233-255

V. Mahalakshmi and K. Karthikeyan

Volume 16, issue 1, 2018

Evaluating knowledge management maturity: a case study of a service operations company pp. 1-18

Eliel O. Dos Santos and Guilherme F. Frederico

Developing a typology of customer misbehaviours (case study: hotel industry, Iran five stars' hotels, Homa, Parsian Azadi, Esteghlal, Evin) pp. 19-34

Mahsa Akbari

Investigating the gender influence on technology adoption model towards smart phones - evidences from emerging economies pp. 35-46

A.M. Sakkthivel and N. Ramu

Barriers to reverse logistics practices in pharmaceutical supply chains: an ISM approach pp. 47-60

Haidar Abbas

Hindrances to sustainable workforce in the upstream oil and gas industries - interpretive structural modelling approach pp. 61-81

Balkrishna E. Narkhede and Bhaskar B. Gardas

An integrated model for achieving sustainability in the manufacturing industry - an empirical study pp. 82-109

K.P. Paranitharan, T. Ramesh Babu, Päivi Iskanius and A. Pal Pandi

Assessment of sustainable initiatives in Indian ports using AHP framework pp. 110-126

Vikas Singh Sengar, Chandra Prakash Garg and T. Bangar Raju