International Journal of Business Excellence

2008 - 2025

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Volume 22, issue 4, 2020

Application of MQL for developing sustainable EDM and process parameter optimisation using ANN and GRA method pp. 431-450

Viswanth V. Srinivas, R. Ramanujam and G. Rajyalakshmi

Improvement in procurement through energy resource planning for manufacturing organisation pp. 451-473

Iram Naim, Tripti Mahara and Ashraf Rahman Idrisi

A four-stage framework for disruptive innovation pp. 474-491

Chakunnath Madhusudan and Ramasamy Panneerselvam

Changing poverty line - inclusion and exclusion of poor in Indian states pp. 492-515

Balaji Murugesan

Organisational performance and growth in start-up enterprises: analysis of leadership patterns and functional perceptions pp. 516-541

Ananya Rajagopal and Fernando A. Moya Davila

Determinants of consumer's buying behaviour for digital products in trade fair pp. 542-563

Navneet Gera and Davide Di Fatta

Volume 22, issue 3, 2020

The impact of ownership concentration on firm sustainability: evidence from Malaysian top 200 public listed firms pp. 283-300

Norazlin Ahmad, Irene Wei Kiong Ting and Mohd Ridzuan Darun

Strategy tools and enterprise performance: the mediating role of competitive advantage pp. 301-335

Albana Berisha Qehaja and Enver Kutllovci

Does profit sharing enhance productivity: evidence from the retail food industry in Canada pp. 336-351

Mahmoud Yousef Askari and Ghaleb A. El Refae

An empirical study on the influence of customers' banking operational characteristics (banking habits) towards the adoption of internet banking pp. 352-366

P. Saravanan and V.M. Shenbagaraman

Sustainable development: gender equality as corporate social responsibility by mining companies pp. 367-378

Nattavud Pimpa

Lean strategies for scheduled maintenance operations pp. 379-395

Christopher B. Chandler, Malini Natarajarathinam, Wei Lu and Aparajit Koshal

Investigating employee creative performance with integration of DeLone and McLean information system success model and technology acceptance model: the moderating role of creative self-efficacy pp. 396-417

Mohammad Ali Yousef Yamin and Mohammad Ibrahim Kamel Sweiss

Determining the foreign market potential for Iranian sporting goods pp. 418-429

Mohammad Rasoul Khodadadi, Geoff Dickson, Adel Shomali and Roghayeh Sarlab

Volume 22, issue 2, 2020

Operational excellence in the value stream of electricity distribution pp. 139-165

Bahman Jamshidieini and Kamran Rezaie

Export country selection with fuzzy AHP and PROMETHEE - a case study of a shoe sole manufacturer pp. 166-197

Elia Oey, Yu Sekiguchi and Yunanto Adi Nugroho

A mixed system of network data envelopment analysis to evaluate the performance of bank branches: an illustration with Iranian banks pp. 198-212

Sajad Akbari, Jafar Heydari, Mohammad Ali Keramati and Abbas Keramati

Intellectual property rights practices and its influence on firms performance: an empirical study across Indian software product firms pp. 213-225

Sumukh Hungund

Work-family conflict of women entrepreneurs in the informal sector in India pp. 226-246

Shobhana Narayanan and Annette Barnabas

Harnessing demographical differences in life satisfaction: Indian manufacturing sector pp. 247-261

Rinki Dahiya and Santosh Rangnekar

The mismatch between labour market needs and education: the example of Jordan pp. 262-281

Loiy Bani Ismail, Mohammad Alawamleh, Saro Giacaman and Kamal Jamal Alawamleh

Volume 22, issue 1, 2020

Study on sales promotion for female customers on select durable goods with special reference to Erode district, Tamil Nadu state, India pp. 1-18

R. Renuka Devi, T. Vetrivel and P. Karthikeyan

Evaluating performance of apparel retail stores using data envelopment analysis pp. 19-32

Smriti Pande, Ruby Sengar and Narendra Singh Chaudhary

Process enhancement in a wet grinder manufacturing company through lean implementation framework - a case study pp. 33-51

K. Sivananda Devi, V. Raja Sreedharan and S.R. Devadasan

Designing and testing the success model of shopping centres in Iran pp. 52-68

Gholamhosein Ahmadi, Ali Kazemi and Bahram Ranjbarian

Reducing costs in manufacturing firms by using target costing technique pp. 69-82

Hamood Mohd. Al-Hattami, Jawahar D. Kabra and Murlidhar A. Lokhande

Specificities of SMEs relevant to knowledge management: a systematic literature review pp. 83-97

Jeanfrank T.D. Sartori, Guilherme F. Frederico, Maria Do Carmo Duarte Freitas and Ricardo Mendes Júnior

Identification and prioritisation the critical activities of the emergency department using business continuity management concept pp. 98-113

Bakhtiar Ostadi, Mehdi Alibakhshi and Mohammad Mehdi Sepehri

SSTQUAL model: assessment of ATM service quality in an emerging economy pp. 114-138

Mohd. Adil, Mohd. Nasir, Mohd. Sadiq and Kumkum Bharti

Volume 21, issue 4, 2020

Barriers to Six Sigma implementation in Chinese small and medium steel enterprises pp. 445-466

Ghaith M. Al-Abdallah and Chew V. Lic

Modelling the barriers to implement SSCM in Indian plastic manufacturing sector pp. 467-487

Chitranshu Khandelwal and Mukesh Kumar Barua

Macro and socio-economic determinants of firms' financial performance: empirical evidence from Indian states pp. 488-512

Faozi A. Almaqtari, Najib H.S. Farhan, Ali T. Yahya and Eissa A. Al-Homaidi

Performance excellence through spirituality, emotional labour and customer orientation in insurance industry pp. 513-529

Majid Mohammad Shafiee, Reihaneh Alsadat Tabaeeian and Mastoureh Mehri

Effective factors on human capital retention in less prosperous regions: an empirical study pp. 530-548

Nour Mohammad Yaghoubi and Masoomeh Zareh Kaseb

Assessment of liquidity risk management in Islamic and conventional banks - an empirical study pp. 549-563

Suleiman Jamal Mohammad, Asma Hussein Khalaf Al-Znaimat, Abdullah Ahemd Aldaas and Asem Tahtamouni

Acceptance of mobile banking in Islamic banks: integration of DeLone and McLean IS model and unified theory of acceptance and use of technology pp. 564-584

Majeed Mustafa Othman Mansour

Volume 21, issue 3, 2020

Board diversity and corporate performance: the Jordanian Industrial Corporations case pp. 297-315

Asem Tahtamouni, Alaa Abu Mallouh and Tawfiq Taleb Tawfiq

Discovering consumer preference and their satisfaction level towards branded and unbranded paints pp. 316-330

Shivam Gupta, Charu Bisaria and Suneel Gupta

A systematic literature review of Lean Six Sigma in financial services: key finding and analysis pp. 331-358

V. Raja Sreedharan, Murugan Pattusamy, Smriti Mohan and D. Jinil Persis

Relationship between forgiveness at work and life satisfaction: Indian manufacturing organisations pp. 359-377

Rinki Dahiya and Santosh Rangnekar

Online shopping experience in India: an examination of consumers world pp. 378-393

Maani Dutt, Anurupa B. Singh and Ambrish Joshi

Investigating the relationship between age and smart phone usage patterns: evidences from Indian smart phone users pp. 394-409

A.M. Sakkthivel, V. Moovendhan and Githa S. Heggde

Emerging perspectives on business model typologies pp. 410-428

Dinesh B. Panchal and Bala Krishnamoorthy

Impact of healthcare access and socio-economic conditions on prevalence of metabolic syndrome: evidence from 2015 BRFSS pp. 429-443

Praphul Joshi, Kaushik Ghosh, Vivek S. Natarajan and Purnendu Mandal

Volume 21, issue 2, 2020

Development and deployment of organisational culture maturity model (TMKC) for the business excellence success pp. 153-169

Nandkumar Mishra and Santosh B. Rane

Measuring performance in education: a cross-country analysis pp. 170-190

Marcelo Machado De Freitas, Leonardo Flach, Luísa Karam De Mattos and David Daniel Hammes Junior

Understanding organisational change implementation with integration of self-determination theory and knowledge management strategies: the mediating role of employee readiness to change pp. 191-208

Tayseer Said Zatar

The influence of technology payment adoption in satisfaction: a study with restaurant consumers pp. 209-230

Nilton Gomes Furtado, Julia Vasconcelos Furtado, Lauro César Vieira Filho and Rodrigo Cunha Da Silva

Investigating employee performance impact with integration of task technology fit and technology acceptance model: the moderating role of self-efficacy pp. 231-249

Hussain Ahmad Hussain Awad

The alignment between business strategy and project strategy and its effects on the dimensions of project success using PLS-SEM pp. 250-273

Saeed Zolfaghari, Alireza Aliahmadi, Mohammad Mahdavi Mazdeh and Javid Zare

Assessment of implementation of lean manufacturing in manufacturing unit - a case study pp. 274-296

Jagdeep Singh, Surjit Kumar Gandhi and Harwinder Singh

Volume 21, issue 1, 2020

Quality-satisfaction-loyalty linkage and switching costs: findings in the context of online life insurance pp. 1-16

Preethi Viswanathan and Garima Gupta

The importance of aligning lean with organisational strategy pp. 17-36

Kristy J. Lauver, Abraham Y. Nahm, Brent S. Opall and James P. Keyes

Strategy code: indicators of organisational alignment for obtaining strategy implementation effectiveness pp. 37-63

Luís Alberto Monteiro De Barros and Adalberto Fischmann

Enhancing proactivity among hospital employees: a serial mediation model pp. 64-80

Abhishek Singh and Santosh Rangnekar

Capacity management strategies in supply chains - a critical review and directions for future pp. 81-117

Renu L. Rajani and Githa S. Heggde

Impact of referrals on buying decisions and cognitive behaviour among aging consumers pp. 118-138

Prof Rajagopal

Audit report lag determinants: a panel data regression model with all companies listed on the Dow Jones Stock Index pp. 139-152

David Daniel Hammes Junior, Luísa Karam De Mattos and Leonardo Flach