International Journal of Business Excellence

2008 - 2025

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Volume 14, issue 4, 2018

Evaluation and selection of third party logistics services providers using data envelopment analysis: a sustainable approach pp. 427-453

Nirupam Choudhury, Rakesh D. Raut, Bhaskar B. Gardas, Manoj G. Kharat and Sankalp Ichake

Loyalty programs in the pharmaceutical retail: the impact of a network loyalty program on the pharmacy loyalty pp. 454-469

Helena Nobre and Catarina Rodrigues

Exploring the antecedents of innovation performance: the roles of entrepreneurial orientation, learning orientation and organisational learning pp. 470-485

Sayyed Mohsen Allameh and Rashid Khalilakbar

Prioritising retail service quality determinants: a study in the context of India pp. 486-498

Nirmalya Bandyopadhyay

Infusing functional agility in pump industry by using Bluetooth enabled mobile phone pp. 499-522

V.M.M. Thilak, S.R. Devadasan, M. Vinod and D.T. Sunil

The first decade of service dominant logic research - a bibliometric analysis pp. 523-544

Sérgio Vinhas Da Silva, Nélson António and José

Increasing reliability and productivity in hypermarkets by queuing theory analysis and a smart shopping cart-based system pp. 545-556

S. Yeshwant Raj, K. Karthee, S. Kalyana Sundaram, M. Nishal and K. Ram Prasad

Volume 14, issue 3, 2018

Identification of critical knowledge management enablers for implementation of KM in manufacturing organisations pp. 285-318

Hiteshkumar G. Shah and Ravi Kant

Bullion futures effect on spot prices in India pp. 319-338

S. Kirithiga, G. Naresh and S. Thiyagarajan

The impact of job satisfaction, trust, gender and supervisor support on perceived organisational performance: an exploratory study in the UAE service sector pp. 339-359

Rachid Zeffane, Shaker Bani Melhem and Priya Baguant

Financial analysis of companies concerned about human rights pp. 360-379

Katherine Taken Smith, Teresa K. Betts and L. Murphy Smith

Performance measurement of revenue management systems pp. 380-392

Vinaysingh Chawan

The impact of the education services quality on students' satisfaction: an empirical study at the business schools in Jordan pp. 393-413

Shafig Al-Haddad, Rand Abu Taleb and Shahed Badran

Developing corporate governance in Myanmar - lessons learned from corporate governance development in Indonesia pp. 414-425

Martin Surya Mulyadi

Volume 14, issue 2, 2018

Marketing metrics: a meta-synthesis pp. 153-179

Shigufta Hena Uzma

An empirical examination of collaborative knowledge management practices and organisational performance: the mediating roles of supply chain integration and knowledge quality pp. 180-211

Mahmoud Mohammad Migdadi, Mohammed Khair Saleem Abu Zaid, Mohammed Yousif and Ra'd Almestarihi

An analysis of physical disorders of workers at construction site: a fuzzy-AHP ranking pp. 212-239

Suchismita Satapathy, Swarn Kumar, Anshuman Garanayak and Ashrant Pani

Performance analysis of vehicle assembly line using discrete event simulation modelling pp. 240-255

Akshay Sarda and Abhijeet K. Digalwar

Using data envelopment analysis to evaluate the performances of food production companies based on EFQM's criteria and to present an improvement plan pp. 256-274

Marzieh Sadat Rezaee, Abdorrahman Haeri and Siamak Noori

Exploring the factors of green advertising that entices purchase behaviour among Bangaloreans pp. 275-283

M.G. Saravanaraj and Sruthi Pillai

Volume 14, issue 1, 2018

Attitude towards celebrity endorsement - a case study of adolescent students using personal care products pp. 1-17

U. Abirami and Jayasree Krishnan

Modelling supply chain coordination for performance improvement using analytical network process-based approach pp. 18-48

Rajendra Kumar Shukla, Dixit Garg and Ashish Agarwal

Linking soft and hard total quality management practices: evidence from Jordan pp. 49-86

Rawan Ali Saleh, Rateb J. Sweis, Firas I. Mahmoud Saleh, Adel Mohammed Sarea, Islam Mahmoud Sharaf Eldin and Desireen Nader Obeid

Improving performance of construction projects: multi-cultural perspective pp. 87-100

Maqsood Ahmad Sandhu and Asadullah Khan

The role of workforce skills development for entrepreneurship: an Emiratisation perspective pp. 101-120

Khaled Al Kaabi and Maqsood Sandhu

Embrace, before it is too late! Prediction of future studies on value co-creation pp. 121-151

Kumkum Bharti, Rajat Agrawal and Vinay Sharma

Volume 13, issue 4, 2017

Bharat to India: a case of connecting IFFCO brand with generation Y pp. 415-427

Shampy Kamboj, Mayank Yadav and Zillur Rahman

The impact of compassion on organisational identification: mediating role of positive emotion pp. 428-440

Deepak Subba and M.K. Rao

The impact of perceived organisational support on organisational citizenship behaviour: the mediating role of organisational trust pp. 441-458

Ali Nasr Isfahani and Ali Rezaei

Exploration of qualitative success factors of innovative e-business startups: blue ocean strategy versus dynamic capabilities pp. 459-478

Andrejs ÄŒirjevskis

Lean Six Sigma and innovation: comparison and relationship pp. 479-493

Souraj Salah

Determinants for success of public-private partnership in India: a conceptual model pp. 494-520

Reetika Sehgal, Ashish Mohan Dubey and Nidhi Tiwari

Factors affecting consumers' attitude towards purchasing green packaged food products: an integrated conceptual framework pp. 521-535

Priya Sodhi and Raminder Pal Singh

Are tax incentives beneficial to support corporate performance in digital TV industry? pp. 536-545

Yunita Anwar, Maya Safira Dewi and Martin Mulyadi

Ecological, green marketing and green supply chain problems - fish marketing societies in Tamilnadu coastal areas pp. 546-562

K. Mohamed Jasim and T. Paramasivan

Volume 13, issue 3, 2017

New product development: the arch gate to business sustainability - a case of a confectionery brand in Indonesia pp. 285-298

Elia Oey and Sellan N. Gunawan

An empirical investigation of brand resilience through disclosure of negative information: a consumer preference perspective pp. 299-317

Ra'd Almestarihi, Sharyn Rundle-Thiele, Owen Wright and Mahmoud Migdadi

Job characteristics as determinants of career change pp. 318-339

S. Jothi and J. Reeves Wesley

Influences of experience dimensions on consumer loyalty: the case of travel agencies in East Java pp. 340-354

Christina Esti Susanti and Purnendu Mandal

The complementary effects of transaction cost economics and resource-based view: a technological alliance perspective pp. 355-376

Hwan-Jin Kim

Investigating the variables that influence frequency of women shopping behaviour - evidences from emerging economies pp. 377-393

A.M. Sakkthivel

An interactive model of driving forces between TBL elements - empirical findings pp. 394-414

Nils M. Høgevold, Göran Svensson and Beverly Wagner

Volume 13, issue 2, 2017

Interrelationships amongst performance measures towards excellence: a study of small and medium enterprises pp. 141-159

T.V. Sreenath and Virupaxi Bagodi

Is strategic agility the new Holy Grail? Exploring the strategic agility construct pp. 160-180

Gayathri Sampath and Bala Krishnamoorthy

Hierarchical structure for enhancing the innovation in the MSME sector of India pp. 181-199

Juhi Raghuvanshi, P.K. Ghosh, Rajat Agrawal and Himanshu Gupta

Occupational stressors among university non-academic staff: results from a representative public university in Ghana pp. 200-216

Henry Kofi Mensah, Felicia Adoma Fosu and Eric Oteng-Abayie

Efficiency of mutual funds and performance measurement in India: an empirical investigation pp. 217-237

Naliniprava Tripathy

Use of seminars for teaching and learning in higher education: recommendations for business and management teaching pp. 238-255

Nripendra P. Rana, Yogesh K. Dwivedi and Wassan A.A. Al-Khowaiter

Holistic interactive system for empowering local tourism businesses: consumer acceptance of the iMelaka 360 System pp. 256-284

Kamarulzaman Ab. Aziz, Gek Siang Tan and Zauwiyah Ahmad

Volume 13, issue 1, 2017

Studying the impact of internal marketing on achieving competitive advantage: the role of employee happiness and perceived service quality pp. 1-15

Ali Safari, Reza Salehzadeh, Asieh Dehbashi and Delaram Sarraf Yazdi

A Thai Rhineland leadership model: in search for corporate sustainability model for Asia pp. 16-40

Sooksan Kantabutra

Fostering leadership: realising intent to practice pp. 41-59

Ashvini Chawla, Balvinder Shukla and R. Sujatha

New global dimensions of business excellence pp. 60-78

Christian Tabi Amponsah and Gouher Ahmed

The impact of psychological capital on job performance: a study among Indian scientists pp. 79-90

K. Muthukumar, S. Riasudeen and S. Mathivanan

Ethical dimension of customer-based brand equity pp. 91-111

Biplab Datta and Srabanti Mukherjee

Investigating the influence of information technology capability on risk and returns: a firm-level empirical analysis pp. 112-126

Bharat Arora and Zillur Rahman

Analysing the appropriate cognitive styles and its effect on strategic innovation in Jordanian universities pp. 127-140

Nahla N. Alnazer, Mohamad A. Alnuaimi and Haitham M. Alzoubi