International Journal of Business Excellence

2008 - 2025

From Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().

Access Statistics for this journal.
Is something missing from the series or not right? See the RePEc data check for the archive and series.

Volume 15, issue 4, 2018

Measuring the service quality of automated teller machines: a study of banks of India pp. 411-424

Sanjay Dhingra

A study on emotional intelligence well-being and emotional baggage perspective pp. 425-444

Divya Darshini J. and S. Gomathi

Contemporary ERP solution to Indian small and medium scale enterprises through constructive performance metrics pp. 445-466

K. Balasubramanian and V. Selladurai

Creating an honest, transparent and productive workplace pp. 467-482

Jehangir Bharucha

Quality and reliability improvement in new product development - a case study in a pneumatic filter manufacturing company pp. 483-501

M. Natarajan, N. Vijay Mohan, S.R. Devadasan and V.M.M. Thilak

CSR activities of a hospital: perspectives of stakeholders pp. 502-519

Nachiketa Tripathi, Manaswita Bharadwaja, Vinit Ghosh and Bidyut Bikash Kataki

Whether service quality determinants and customer satisfaction influence loyalty: a study of fitness services pp. 520-535

Nirmalya Bandyopadhyay

Volume 15, issue 3, 2018

A decision making framework to evaluate the necessity of corporate restructuring pp. 269-288

Imaneddin Moradi Baghfeizi, Hossein Rahmanseresht and Saeed Fathi

Workaholism and bank employees' well-being: an inside look pp. 289-307

Jyoti Sharma and Parul Sharma

Roadmap for business analytics implementation using DIPPS model for sustainable business excellence: case studies from the multiple fields pp. 308-334

Santosh B. Rane and Nandkumar Mishra

Designing a model of succession management system and explaining its impact on organisational performance (case study: Esfahan Steel Company) pp. 335-351

Seyed Hasan Hosseini, Ali Shaemi Barzoki and Ali Nasr Isfahani

Does perceived travel risk influence tourist's revisit intention? pp. 352-371

Arun Kumar Kaushik and Diganta Chakrabarti

Political skill as mediator of the upward influence and career success relationship pp. 372-391

Shakti Chaturvedi, P.C. Bahuguna and Juhi Raghuvanshi

Communicating internal customer orientation values among Chinese workers pp. 392-409

Gangyi Qian and Abraham Y. Nahm

Volume 15, issue 2, 2018

Problems and prospects of Indian MSMEs: a literature review pp. 129-188

Davinder Singh, J.S. Khamba and Tarun Nanda

Does the change of income tax rates lead to income smoothing practices in a sound corporate governance environment? pp. 189-198

Martin Surya Mulyadi, Yunita Anwar and Monica

Green HRM - a study on the perception of Generation Y as prospective internal customers pp. 199-208

Nisha Jain and Christine D'lima

Perceived justice in performance appraisal among Vietnamese employees: antecedents and consequences pp. 209-221

Tran Huy Phuong

Corporate social responsibility practices in Malaysian automotive suppliers: confirmatory factor analysis pp. 222-238

Nursyazwani Mohd Fuzi, Nurul Fadly Habidin and Sharon Yong Yee Ong

Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement: a conceptual analysis pp. 239-255

Bijoylaxmi Sarmah and Zillur Rahman

Influence of human resource practices on faculty's intention to stay in higher education management institutes pp. 256-268

Anchal Gupta and S. Gomathi

Volume 15, issue 1, 2018

People process excellence and business outcomes - a structural equation modelling-based analysis pp. 1-17

Krishnamurthy Kothandaraman and T.J. Kamalanabhan

Study on liquidity of Indian banks: an empirical analysis of scheduled commercial banks pp. 18-39

Anamika Singh and Anil Kumar Sharma

Investigation and analysis of public speaking skills of engineers using DMAIC path pp. 40-65

Nikhil Kewalkrishna Mehta, Diana P. Purushothaman and Srikar Chennamsetty

A study on performance of telecom service market: case of Karnataka, India pp. 66-94

Sadhna Shukla and T.N. Roopa

Comparing the life-cycles of service sales between buyers and sellers in business relationships through a teleological lens pp. 95-113

Rocio Rodriguez, Göran Svensson and Sergio Román

The effect of human resource management practices on organisational effectiveness (case study: Isfahan Petrochemical Company) pp. 114-128

Hadi Teimouri, Seyed Hasan Hosseini, Marzieh Imani and Ensieh Bagheri

Volume 14, issue 4, 2018

Evaluation and selection of third party logistics services providers using data envelopment analysis: a sustainable approach pp. 427-453

Nirupam Choudhury, Rakesh D. Raut, Bhaskar B. Gardas, Manoj G. Kharat and Sankalp Ichake

Loyalty programs in the pharmaceutical retail: the impact of a network loyalty program on the pharmacy loyalty pp. 454-469

Helena Nobre and Catarina Rodrigues

Exploring the antecedents of innovation performance: the roles of entrepreneurial orientation, learning orientation and organisational learning pp. 470-485

Sayyed Mohsen Allameh and Rashid Khalilakbar

Prioritising retail service quality determinants: a study in the context of India pp. 486-498

Nirmalya Bandyopadhyay

Infusing functional agility in pump industry by using Bluetooth enabled mobile phone pp. 499-522

V.M.M. Thilak, S.R. Devadasan, M. Vinod and D.T. Sunil

The first decade of service dominant logic research - a bibliometric analysis pp. 523-544

Sérgio Vinhas Da Silva, Nélson António and José

Increasing reliability and productivity in hypermarkets by queuing theory analysis and a smart shopping cart-based system pp. 545-556

S. Yeshwant Raj, K. Karthee, S. Kalyana Sundaram, M. Nishal and K. Ram Prasad

Volume 14, issue 3, 2018

Identification of critical knowledge management enablers for implementation of KM in manufacturing organisations pp. 285-318

Hiteshkumar G. Shah and Ravi Kant

Bullion futures effect on spot prices in India pp. 319-338

S. Kirithiga, G. Naresh and S. Thiyagarajan

The impact of job satisfaction, trust, gender and supervisor support on perceived organisational performance: an exploratory study in the UAE service sector pp. 339-359

Rachid Zeffane, Shaker Bani Melhem and Priya Baguant

Financial analysis of companies concerned about human rights pp. 360-379

Katherine Taken Smith, Teresa K. Betts and L. Murphy Smith

Performance measurement of revenue management systems pp. 380-392

Vinaysingh Chawan

The impact of the education services quality on students' satisfaction: an empirical study at the business schools in Jordan pp. 393-413

Shafig Al-Haddad, Rand Abu Taleb and Shahed Badran

Developing corporate governance in Myanmar - lessons learned from corporate governance development in Indonesia pp. 414-425

Martin Surya Mulyadi

Volume 14, issue 2, 2018

Marketing metrics: a meta-synthesis pp. 153-179

Shigufta Hena Uzma

An empirical examination of collaborative knowledge management practices and organisational performance: the mediating roles of supply chain integration and knowledge quality pp. 180-211

Mahmoud Mohammad Migdadi, Mohammed Khair Saleem Abu Zaid, Mohammed Yousif and Ra'd Almestarihi

An analysis of physical disorders of workers at construction site: a fuzzy-AHP ranking pp. 212-239

Suchismita Satapathy, Swarn Kumar, Anshuman Garanayak and Ashrant Pani

Performance analysis of vehicle assembly line using discrete event simulation modelling pp. 240-255

Akshay Sarda and Abhijeet K. Digalwar

Using data envelopment analysis to evaluate the performances of food production companies based on EFQM's criteria and to present an improvement plan pp. 256-274

Marzieh Sadat Rezaee, Abdorrahman Haeri and Siamak Noori

Exploring the factors of green advertising that entices purchase behaviour among Bangaloreans pp. 275-283

M.G. Saravanaraj and Sruthi Pillai

Volume 14, issue 1, 2018

Attitude towards celebrity endorsement - a case study of adolescent students using personal care products pp. 1-17

U. Abirami and Jayasree Krishnan

Modelling supply chain coordination for performance improvement using analytical network process-based approach pp. 18-48

Rajendra Kumar Shukla, Dixit Garg and Ashish Agarwal

Linking soft and hard total quality management practices: evidence from Jordan pp. 49-86

Rawan Ali Saleh, Rateb J. Sweis, Firas I. Mahmoud Saleh, Adel Mohammed Sarea, Islam Mahmoud Sharaf Eldin and Desireen Nader Obeid

Improving performance of construction projects: multi-cultural perspective pp. 87-100

Maqsood Ahmad Sandhu and Asadullah Khan

The role of workforce skills development for entrepreneurship: an Emiratisation perspective pp. 101-120

Khaled Al Kaabi and Maqsood Sandhu

Embrace, before it is too late! Prediction of future studies on value co-creation pp. 121-151

Kumkum Bharti, Rajat Agrawal and Vinay Sharma