International Journal of Business Excellence

2008 - 2025

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Volume 25, issue 4, 2021

IBB model for barcode printers market in India: purchase manager's perspective pp. 413-431

Vinoth Muthulingam and K. Sanathana Lakshmi

Impact of leadership on decision-making in start-up enterprises: qualitative perspectives to organisational performance pp. 432-458

Ananya Rajagopal and Fernando A. Moya Davila

Assessing the impact of brand equity and customer experience on brand loyalty in the United Arab Emirates' hotel industry pp. 459-473

Mohammed T. Nuseir

Optimal portfolio using volatility anomaly concept and Sharpe optimisation technique pp. 474-490

Pradip Kumar Mitra and Edward Mascarenhas

Determinants affecting customer perceived e-service quality towards e-retailing shopping site in Malaysia pp. 491-514

Mohammed Bakri, Lim Pei Sian, Nurul Fadly Habidin, Nor Azah Abdul Aziz and Nor Ratna Masrom

Scientometric evaluation of International Journal of Business Excellence (2008-2019) pp. 515-548

Santosh Satyanarayan Baheti and Usha Lenka

Volume 25, issue 3, 2021

Manufacturing enterprise performance using network DEA: a profitability and marketability framework pp. 277-299

Syarifa Hanoum

The effect of emotional intelligence on team cohesion pp. 300-319

Christabel Odame, Mrinalini Pandey and Pramod Pathak

Differences in stock price drivers in case of global manufacturing and servicing companies pp. 320-333

Andras Takacs

The importance of applying impairment of fixed assets standards and the obstacles that limit its application: field study on industrial companies operating in Basra pp. 334-344

Jalil Ibrahim Salih

Development and validation of a scale for measuring city image pp. 345-369

Alok Acharya and Zillur Rahman

Do alliance capabilities matter in tourism dynamic capabilities development? An examination through agility and resilience lens pp. 370-390

Santanu Mandal, Shri Vishnu and Maria Roshini

Linking unlearning with learning for performance in an era of disruption pp. 391-411

Meeta Dasgupta

Volume 25, issue 2, 2021

Structured management practices and the improvement of business outcomes. The case of Argentina, Ecuador, Peru, and Uruguay pp. 137-161

John Miles Touya, Gina Pipoli, Carmen Padilla Lozano and Natalia Mandirola

Exploring the role of experience, experience intensification on autobiographical memory and nostalgia and behavioural intention - a theory driven approach pp. 162-177

V.J. Sivakumar and B. Issac Johny Rajadurai

Repatriation of academics: re-socialisation and adjustment pp. 178-193

Robinson James and Theophilus Azungah

Potential use of productivity accounting for measuring changes in profits and losses performance of companies: an applied study on the general company of fertiliser industry in Southern Iraq/Basra pp. 194-218

Nadhim Hasan

Risk analysis in banks: a comparison of Islamic and conventional banks in Jordan pp. 219-232

Abdullah Ahmed Al Daas, Moid Ahmad and Rashed M. Salemeh

Dynamic capabilities in public sector: theoretical insights and research agenda pp. 233-260

Ruben Loureiro, Joao Ferreira and Jorge Manuel Marques Simões

Refusing to forgive is your own loss: relationship between forgiveness and employee happiness pp. 261-276

Rinki Dahiya

Volume 25, issue 1, 2021

Application of eye-tracking in assessing the role of mediator variable (brand awareness) in the relation between packaging elements and customers' choice pp. 1-20

Somayeh Salehi, Ali Sanayei, Negar Sammaknejad and Ali Kazemi

Incorporating organisational citizenship behaviours into business process reengineering: a theoretical model pp. 21-35

Shih Yung Chou, Katelin Barron, Charles Ramser and Joseph A. Smalley

Identification and recognition of the factors affecting brand skill (case study of Iran Mines and Mining Industries' Development and Renovation Organization) pp. 36-55

Fatemeh Haghverdi Zadeh, Ali Kazemi and Azarnoush Ansari

Interrelationships among retail customer-based brand-equity dimensions: a study from Indonesia pp. 56-74

Hotniar Siringoringo and Neltje F. Katuuk

Cultivating society's environmental concern through green advertising: an empirical analysis among Jaipur citizens pp. 75-96

Jugal Kishor

How can green marketing lead to customer trust and green intention? Evidences from the automobile industry pp. 97-109

Majid Mohammad Shafiee and Arash Shahin

The mediating role of brand experience in a mid-sized city pp. 110-135

Paula Rodrigues, Ana Pinto Borges and Elvira Vieira

Volume 24, issue 4, 2021

Application of AHP-TOPSIS for knowledge evaluation of ship operators pp. 437-459

Hristos Karahalios

Marketing measurement: the traditional and the modern-way forward pp. 460-480

Piyush Pranjal and Soumya Sarkar

A hybrid MCDM approach for evaluating the financial performance of public sector banks in India pp. 481-501

Sanjay Gupta, Manoj Mathew, Ginni Syal and Jinesh Jain

Factors leading to global virtual team success pp. 502-518

Jane Weyers and Amy Wong

Exploring the ties between tourist engagement, emotional responses and loyalty: a case of yoga tourism pp. 519-540

Kirti Pahuja

Achieving business excellence through workplace conflict resolution: using emotional intelligence as an effective tool pp. 541-556

Mohit Kumar, Kuldeep Singh, Vijayshri Tewari and Madhvendra Misra

Volume 24, issue 3, 2021

Hedging strategies and performance of the US financial holding companies: a dynamic frontier analysis pp. 295-320

Mohammad Nourani, Fu-Chiang Chen, Ikhlaas Gurrib, Qian Long Kweh and Yun-Hao Wu

Attitude as a mediator between antecedents of mobile banking adoption and user intention pp. 321-339

Deepak Chawla and Himanshu Joshi

Benchmarking currency risk management practices of small and medium enterprises pp. 340-359

S. Vasumathy Hariharan

Risk perception on adoption intention of digital economy: an integration of perceived risk theory with TAM model pp. 360-372

A.R. Shanmuga Priya, P. Poonguzhali, R. Krishnaraj and V. Suresh

The impact of effective organisational communications on financial performance pp. 373-383

Hamidreza Abootalebi Jahromi and Navid Abootalebi Jahromi

The missing element in implementing key account management pp. 384-407

Ruby Hermanto, Utomo Sarjono Putro and Santi Novani

Linking the emotional maturity factors and personal effectiveness: a study of cement and power manufacturing organisations in India pp. 408-436

Nagendra Singh Nehra and Santosh Rangnekar

Volume 24, issue 2, 2021

Evaluating the critical enablers of upward influence tactics using the DEMATEL framework in Indian iron and steel industries pp. 143-168

Shakti Chaturvedi

The impact of digital transformation strategy on customer satisfaction in the Palestinian telecom industry pp. 169-186

Raed A.M. Iriqat and Ahmad A.R. Jaradat

How does relationship quality translate into better organisational performance: an empirical check pp. 187-205

Waseem John

Internal marketing of Indian retail banks and the impact on employee job satisfaction pp. 206-226

Venkata Sai Srinivasa Rao Muramalla

High involvement HR practices as a precursor to innovation performance: a study of Indian IT firms pp. 227-247

Noopur

Identification and prioritisation of challenges to Industry 4.0 adoption in the Indian manufacturing industry pp. 248-274

Aniruddha Anil Wagire, Ajay Pal Singh Rathore and Rakesh Jain

Analysing the barriers to successful implementation of total quality management in Indian manufacturing organisations using best-worst method pp. 275-294

Rajesh Attri, Noor Zaman Khan, Arshad Noor Siddiquee and Zahid A. Khan

Volume 24, issue 1, 2021

Organisational justice and job engagement predicating work performance pp. 1-23

Taghrid S. Suifan, Rateb J. Sweis, Niveen M. Alsayyed, Basheer A. Kilani and Majed M. Juaid

Strategic alliance between business processes and enterprise resource planning towards performances: an empirical study pp. 24-52

Santosh Kumar Pattanayak, Supriyo Roy and Biswajit Satpathy

A comparative analysis of the performance of Islamic and conventional banks: does corporate governance matter? pp. 53-67

Ejaz Aslam, Razali Haron and Salman Ahmad

Elements impacting the adoption of m-app among the travel companies in India pp. 68-83

Debarun Chakraborty

Sources entrusted by the economically poor: evidences from India, the largest poor consumer base in the world pp. 84-100

Arvind Kumar

The relationship between personality traits and individual performance: a case study in Malaysian hotel industry pp. 101-124

Javad Shahreki, Jaya Ganesan and Thanh-Thuy Nguyen

Political connections and cash holdings in financially constrained firms: evidence from top 500 firms in Malaysia pp. 125-141

Qian Long Kweh, Irene Wei Kiong Ting, Noor Azlinna Azizan and Norazlin Ahmad