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International Journal of Business Excellence

2008 - 2025

From Inderscience Enterprises Ltd
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Volume 7, issue 6, 2014

Attitude and behaviour of consumers towards organic food: an exploratory study in India pp. 677-699 Downloads
Saloni Mehra and P.A. Ratna
Benchmarking of organisation's manager performance applying with AE3Q; analytical hierarchy process pp. 700-723 Downloads
Maedeh Rabbanimehr and Arash Shahin
Greening the supply chain using SAP-LAP analysis: a case study of an auto ancillary company in India pp. 724-746 Downloads
Sunil Luthra, Dixit Garg and Abid Haleem
Development of a sustainable business model for a third sector organisation in achieving business excellence pp. 747-770 Downloads
Adekunle Sabitu Oyegoke
General Motor's great experiments: foundations for Lansing Grand River Assembly pp. 771-790 Downloads
Michael L. Moore, William M. Mothersell and Jaideep Motwani
Convergence of corporate social responsibility and business growth: an analytical framework pp. 791-806 Downloads
Andrée Marie López Fernández and Prof Rajagopal

Volume 7, issue 5, 2014

FISM for analysing the interrelationships between customer receptivity aspects pp. 549-564 Downloads
V.R. Pramod and D.K. Banwet
The economic efficiency analysis of Saudi Arabia pp. 565-576 Downloads
Abdullah Alkarashi, Mark Rajai and Kouroush Jenab
Switching behaviour of consumers across options in the energy market: a comparative analysis in Mexico pp. 577-600 Downloads
Pável Reyes-Mercado and Prof Rajagopal
International market ranking using enhanced imprecise dual-role MAJ model pp. 601-625 Downloads
Amir Shabani and Reza Farzipoor Saen
Criteria for customer agglomeration for a new footwear retail: a case study of a regional footwear brand in India pp. 626-645 Downloads
Srabanti Mukherjee and Prasun Das
Evaluation and prioritisation of dividend payment factors in Tehran Stock Exchange: a logit model approach pp. 646-658 Downloads
Nasrin Alinghian
An illustration of logistic regression technique: a case of processed food sector pp. 659-676 Downloads
Rajneesh Mahajan, Suresh Garg and P.B. Sharma

Volume 7, issue 4, 2014

Service quality gap approach: a case of Indian customer's satisfaction of private banks pp. 429-453 Downloads
Sadia Samar Ali, R. Kaur, Maj J.C. Pande and F. Ahmad
Sustainability - 'enough for all forever' pp. 454-472 Downloads
Kaushik Sridhar
A study on psychological modelling of market maven for marketing operations with special reference to Indian market pp. 473-498 Downloads
K. Harikrishnan, D. Ashok, P.D.D. Dominic and S. Joseph Jeya Anand
Aging in India: myth or reality? pp. 499-514 Downloads
Bipul Malakar and Shrabanti Maity
ISO 26000 efforts and corporate social responsibility performance in Malaysian automotive industry pp. 515-529 Downloads
Nurul Fadly Habidin, Nursyazwani Mohd Fuzi, Farah Izzaida Mohd Zamri, Siti Norhafizan Hibadullah and Auni Fatin Nadia Chiek Desa
Open innovation in financial services: what are the external drivers? pp. 530-548 Downloads
Anne-Laure Mention, Andrey Martovoy and Marko Torkkeli

Volume 7, issue 3, 2014

Modifications in interpretive structural modelling methodology to enhance its applicability in group decision process and power of discrimination pp. 281-348 Downloads
Dhananjay A. Jolhe and A. Subash Babu
Presenting a model to evaluate the fuzzy AHP knowledge management's effectiveness pp. 349-370 Downloads
Zynolabdin Rahmani, Arezu Keshavarz and Abolfazl Rohani
Performance evaluation of banks using balanced scorecard pp. 371-393 Downloads
Elham Keshavarz, Masumeh Ftahikenari, Abolfazl Rohani and Seyed Mohammad Bagheri
Exploring lean healthcare practice and supply chain innovation for Malaysian healthcare industry pp. 394-410 Downloads
Nurul Fadly Habidin, Nurul Aifaa Shazali, Naimah Ali, Nur Afni Khaidir and Noor Hidayah Jamaludin
The relationship between critical success factors of total quality management and process improvement: a case study pp. 411-427 Downloads
Mohammad Saljoughian, Sayeed-Mohsen Allameh, Reza Dabestani and Maedeh Rabbanimehr

Volume 7, issue 2, 2014

Technological innovation and technology strategy: proposing an interface pp. 129-147 Downloads
Meeta Dasgupta and R.K. Gupta
An empirical investigation of the Malcolm Baldridge National Quality Award framework using causal Latent Semantic Analysis pp. 148-167 Downloads
Muhammad Muazzem Hossain and Victor R. Prybutok
Visionary leadership at a Thai apparel manufacturer: surprising evidence? pp. 168-187 Downloads
Sooksan Kantabutra
The impact of Chinese and US manufacturing managers' beliefs upon time-based manufacturing practices: a comparative study pp. 188-212 Downloads
Benbo Li, Abraham Y. Nahm, Yang Yang and Bruce W.N. Lo
Factor exploration and multi-criteria assessment method (AHP) of multi-generational consumer in electronic commerce pp. 213-236 Downloads
Anil Kumar and Manoj Dash
Use of IVFNs and MULTIMOORA method for supply chain performance measurement, benchmarking and decision-making: an empirical study pp. 237-280 Downloads
Anoop Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

Volume 7, issue 1, 2014

An assessment of employee commitment to work among UAE nationals pp. 1-15 Downloads
Saeed Askary, Saigeeta Kukunuru and Robert Pech
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships pp. 16-27 Downloads
Anne Rindell, Göran Svensson, Tore Mysen and Anders Billström
The relationship between transformational leadership and followers' interpersonal communication satisfaction in Indian organisations pp. 28-51 Downloads
J. Irudhaya Rajesh and L. Suganthi
IT employees' brand attitudes and the role of internal corporate communication: a survey of Indian IT industry pp. 52-75 Downloads
Neha Sharma and T.J. Kamalanabhan
Morgan-Mercer-Flodin model for long term trend analysis of currency exchange rates of some selected countries pp. 76-87 Downloads
A.W. Wijeratne and J.A. Karunaratne
Perspectives of control phase to manage Six Sigma implements: an empirical study pp. 88-111 Downloads
Bikram Jit Singh and Dinesh Khanduja
Evaluation of branding strategies for global versus local brand: the role of concept consistency pp. 112-128 Downloads
Plavini Punyatoya

Volume 6, issue 6, 2013

A study on the interrelationship among the industrial trends, corporate policies, and operating efficiency of international tourist hotels pp. 635-655 Downloads
Chen-Chi Lou, Tian-Shyug Lee and Yen-Chen Wang
The roles of perceived quality, trust, and satisfaction in predicting brand loyalty: the empirical research on automobile brands in Jordan market pp. 656-686 Downloads
Sulieman Ibraheem Shelash Al-Hawary
Influencing entrepreneurial intentions: the role of attitudes and personality constructs pp. 687-701 Downloads
R. Murugesan and P.D.D. Dominic
How do social benefits differ within commercial entrepreneurial streams? pp. 702-734 Downloads
Jasem Almarri, Maqsood Sandhu and John Meewella
Marketing efficiency: a construct to evaluate strategic ICT adoption pp. 735-749 Downloads
Sumant Kumar Tewari and Madhvendra Misra
A longitudinal research on moderating effect of leader-member exchange on the relationships between leadership styles and job performance pp. 750-770 Downloads
İrfan Akkoç, Melih Altay and Ömer Turunç

Volume 6, issue 5, 2013

Performance analysis of Indian automobile sector using non-parametric approach pp. 505-525 Downloads
Supran Kumar Sharma and Dalip Raina
ASQual: measuring tourist perceived service quality in an airport setting pp. 526-536 Downloads
Babu P. George, Tony L. Henthorne and Thomas R. Panko
Post-privatisation performance effects of retained state control: the case of HalkBank pp. 537-552 Downloads
S. Ahmet MenteÅŸ
Using grounded theory to model market orientation experiences at practice pp. 553-571 Downloads
Kayhan Tajeddini
Corporate strategy and the environment: fit through teleological approaches pp. 572-583 Downloads
Anders Pehrsson and Göran Svensson
Forecasting day-ahead price of electricity - a dynamic regression approach pp. 584-604 Downloads
Amitava Bandyopadhayay, Soumya Roy and Dipojjwal Ghosh
Strategies for architecting power brands: a market oriented outlook pp. 605-623 Downloads
Lucía Fernández Reyes and Prof Rajagopal
Effectiveness of social network sites for influencing consumer purchase decisions pp. 624-634 Downloads
Sanjeev Verma

Volume 6, issue 4, 2013

Knowledge evolution and innovation linkages: evidences from Indian state owned enterprise pp. 377-392 Downloads
Shubhabrata Basu
Perception towards professional and personal social networking sites: an exploratory study pp. 393-408 Downloads
Sita Mishra and Archana Tyagi
Decent work practices indicators in the construction projects of United Arab Emirates pp. 409-424 Downloads
Asadullah Khan
Aligning IT strategy with business strategy for competitive advantage: a structural equation model pp. 425-447 Downloads
Mohammed Abdi Mussa, P.D.D. Dominic, Alan Giffen Downe, Siew-Phaik Loke and N. Thamaraiselvan
Analysing the synergic power of inhibitors of an Indian telecom supply chain pp. 448-471 Downloads
V.R. Pramod and D.K. Banwet
Determinants of job stress in affecting job performance: a study on the Malaysian banking sector pp. 472-487 Downloads
M. Krishna Moorthy, Jia Yi Lee, Pui Ling Hon, Yuen May Khong, Aun-Nhi Teow and Shih Jin Yeong
Practices of environmental and social responsibility in companies that adopt the Brazilian award for performance excellence pp. 488-503 Downloads
Paulo Augusto Cauchick Miguel and Lucila Maria De Souza Campos

Volume 6, issue 3, 2013

Integrating the Baltic States and Europe - Rail Baltica pp. 251-269 Downloads
Milla Laisi and Juha Saranen
Developing green supply chain system for Indian enterprises pp. 270-292 Downloads
Sanjeev Kumar, Somnath Chattopadhyaya and Vinay Sharma
Review of the competitiveness of Russian manufacturing industry pp. 293-309 Downloads
Pekka Torvinen and Juha Väätänen
Environmental influences on open innovation: evidence from Russia pp. 310-330 Downloads
Irina Savitskaya and Daria Podmetina
Benchmarking: success producer or failure preventer? pp. 331-347 Downloads
Dana M. Johnson and Nada R. Sanders
Using cluster analysis and DEA-discriminant analysis to predict group membership of new customers pp. 348-360 Downloads
Reza Farzipoor Saen
Application of statistical techniques for improving yield of a manufacturing process pp. 361-375 Downloads
E.V. Gijo and Johny Scaria

Volume 6, issue 2, 2013

Comparative study of forced distribution and absolute rating performance management systems pp. 121-130 Downloads
Gunjan Malhotra and Amitava Mukherjee
Applying the operations management - approach to reduce process delays in justice courts pp. 131-147 Downloads
Pauliina Seppälä, Annastiina Kerkkänen, Petra Pekkanen and Timo Pirttilä
The impact of e-learning on workplace capability: creating a framework of development pp. 148-160 Downloads
Sarah-Jane Saravani and John Clayton
Total company-wide management system: its components pp. 161-191 Downloads
Souraj Salah, Abdur Rahim and Juan A. Carretero
Evaluation of comparative performance of telecom service providers in India using TOPSIS and AHP pp. 192-213 Downloads
Sanjay Kumar and Y.V. Satya Kumar
Recovering existing service design through reverse engineering approach pp. 214-230 Downloads
Henri Karppinen, Janne Huiskonen and Kaisa Seppänen
ICT and banking - is it a rejuvenating combination? A diagnostic analysis pp. 231-249 Downloads
P.R.S. Sarma, M. Subramanyam and V.R. Pramod

Volume 6, issue 1, 2013

Financial problems faced by micro, small and medium enterprises in the small island states: a case study of the manufacturing sector of the Fiji Islands pp. 1-21 Downloads
Suwastika Naidu and Anand Chand
An empirical investigation towards Indian consumer's preference over theme parks pp. 22-36 Downloads
Gunjan Malhotra and Jayanthi Ranjan
Drivers for logistics outsourcing and factor analysis for selection of 3PL provider pp. 37-58 Downloads
R. Rajesh, K. Ganesh and S. Pugazhendhi
Implementation of European Quality Award in Engineering Educational Institutions via Accreditation Board for Engineering and Technology pp. 59-76 Downloads
D. Thandapani, K. Gopalakrishnan, S.R. Devadasan and R. Murugesh
An integration of BSC and AHP for sustainable growth of manufacturing industries pp. 77-92 Downloads
V.N. Sundharam, Vinay Sharma and I.S. Stephan Thangaiah
Six Sigma implementation framework for mid-sized Indian automotive enterprises pp. 93-120 Downloads
Rajeshkumar U. Sambhe and Rajendra S. Dalu
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