Presenting a model to evaluate the fuzzy AHP knowledge management's effectiveness

Zynolabdin Rahmani, Arezu Keshavarz and Abolfazl Rohani

International Journal of Business Excellence, 2014, vol. 7, issue 3, 349-370

Abstract: Science and technology in this competitive world have provided new constraints, complexities and situations and they could be known as the engine of the world's economical and social development. Correct exploitation of fast developments of science and technology, management of technological changes and innovation, demand access to daily and progressive knowledge, which is the one of trend and attempt factor of organisations in the scope of knowledge management in the last few years. In this paper, three project-orientation companies, [Pars Aviation Development Investment Company (PADICO), Septa Management Engineers Consulting and AVA BEHBOOD Engineering Services Company], have been prioritised regarding the level of manpower (ordinary personnel, key personnel, top managers), knowledge management sub-criteria and quintuplet knowledge management scopes (data, information, knowledge, wisdom, personnel) using fuzzy analytic hierarchy process to maximise the proficiency of knowledge management. Results show that AVA BEHBOOD services company, Pars Aviation Department Company (PADCO), Septa Management Engineers Consulting are on the first, second and last priorities, respectively.

Keywords: knowledge management; fuzzy AHP; analytical hierarchy process; FAHP; Pars Aviation Development Investment Company; Septa Management Engineers Consulting; AVA BEHBOOD Engineering Services Company; project-oriented companies. (search for similar items in EconPapers)
Date: 2014
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