Assessing the efficacy of total quality management practices on employee empowerment in automotive companies: a study in SIIDCUL, Haridwar, Uttarakhand

Sweta Gaur and Neha Yajurvedi

International Journal of Business Excellence, 2026, vol. 39, issue 1, 125-147

Abstract: The main purpose of this research study is to assess the efficacy of total quality management (TQM) practices on employee empowerment in automotive companies in SIIDCUL, Haridwar Uttarakhand. The research design includes the PLS-SEM method. Data is gathered through sample of 180 employees working in the automotive companies. The data was analysed through PLS-SEM method to arrive at the results. The finding of the study demonstrates the relationship of TQM practices on employee empowerment. The research study demonstrated that there is a significant impact of the implementation of TQM practices on employee empowerment. The study contributed to in establishing a positive relationship between the defined TQM elements with employee empowerment, which supports the organisation to achieve its business objectives through motivated and engaged employees. The study makes a significant contribution to the literature on the subject. The findings are expected to be helpful to TQM practitioners in various sectors.

Keywords: total quality management; TQM; employee empowerment; top management commitment; training; reward; teamwork; efficacy. (search for similar items in EconPapers)
Date: 2026
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