Impact of implementing total productive maintenance system on organisational excellence based on EFQM model

Mohammad Hakkak and Masoud Ghodsi

International Journal of Business Excellence, 2015, vol. 8, issue 2, 197-209

Abstract: In today's world economic enterprises, particularly manufacturing industries require comprehensive planning for establishment of management systems in order to improve productivity and enhance the quality of products and services. Excellence models are designed as a tool for pathology and for competitiveness in national and international organisations. This study examines the influence of implementing a comprehensive total productive maintenance (TPM) system on the EFQM excellence model. Data collection involved a questionnaire consisting of 30 items. After data collection and extraction, all research hypotheses were analysed using descriptive and inferential statistics. Findings suggest a significant positive relationship between implementing a TPM system and achieving excellence goals of organisation.

Keywords: total productive maintenance; TPM implementation; organisational excellence; customer results criteria; people results criteria; society results criteria; key results criteria; EFQM model; quality management. (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbexc:v:8:y:2015:i:2:p:197-209

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