Analysing critical success factors for smart manufacturing system adoption in Indian SMEs

Monica Shukla and Ravi Shankar

International Journal of Business Excellence, 2024, vol. 32, issue 4, 522-544

Abstract: In recent years, manufacturing has evolved to a level where it is now more intelligent, flexible, mass-customised, highly productive and possesses better quality. For this, smart manufacturing systems (SMS) is applied to radically improve productivity and product innovation. The paper tries to take a step closer towards this revolution by finding the critical success factors (CSFs) for the adoption of SMS in Indian small and medium enterprises (SMEs) and is analysed using the 'fuzzy extended analytical hierarchal process (FEAHP) approach. Amongst the ranked factor, it is found that factors at the strategic level like government initiatives (C1), Future vision of organisations (C2), and regularity compliance (C5) are the most promising ones. The study results will help the decision-makers or managers of the enterprises to make decisions analytically and focus on the significant factors responsible for such technological change.

Keywords: critical success factors; smart manufacturing system; fuzzy extended AHP; small and medium enterprises; managerial aspects. (search for similar items in EconPapers)
Date: 2024
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