Analysis of knowledge management practices in Colombian SMEs

Sandra Cristina Riascos-Erazo, Adriana Aguilera-Castro and Ingrid Johanna Rondon-Riaño

International Journal of Business Excellence, 2025, vol. 35, issue 2, 212-234

Abstract: The organisations involved in the fourth industrial revolution develop knowledge management practices as a mechanism that allows them to become increasingly competitive; this article is a result of the research CI. 8,125 'Analysis of knowledge management in the SME of Valle del Cauca' funded by University of Valle (Colombia) and your aims is to analyse the practices of: organisation, leadership, technology and learning related to knowledge management in 118 small and medium-sized enterprises (SMEs) in Valle del Cauca - Colombia. The analysis of the information was carried out using statistical tools such as correlations and causality analysis (PLS-PM), which allowed quantifying the weight of potential relationships that may occur between the practices developed by the SME object of study and knowledge management. The results reveal that SMEs in Colombia, develop learning and leadership practices that are strongly related to knowledge management, and in a smaller scale perform organisational and technological practices oriented to knowledge management. This article adds to the literature on knowledge management, highlighting its importance and revealing conclusions and challenges to intervene in organisations.

Keywords: knowledge management; small and medium-sized enterprises; SME; organisation; leadership; technology; learning; Colombia. (search for similar items in EconPapers)
Date: 2025
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