Collective and proactive coping with time pressure at work: a case study among home-care workers

Anna-Liisa Niemela and Kirsti Launis

International Journal of Human Resources Development and Management, 2004, vol. 4, issue 1, 38-56

Abstract: Time pressure is often experienced as an individual problem requiring individual coping strategies. Our research studies time pressure as a historically constructed phenomenon and as a collective developmental challenge of controlling time. Our empirical case concerns the work of home-care workers on sauna-visiting day in an old people's home. The workers felt this work to be very busy and stressful. A historical analysis of the sauna-visiting day and an empirical analysis showed the contradictions in this activity. By developing their work collectively with the taxi driver who provides transportation for the sauna clients, the home-care workers succeeded in coping proactively with the time pressure on sauna-visiting day.

Keywords: time pressure; activity theory; developmental work research; activity system; contradictions; craft work; mass production; process enhancement; home-care workers. (search for similar items in EconPapers)
Date: 2004
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijhrdm:v:4:y:2004:i:1:p:38-56

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