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Explaining the (In)effectiveness of on-the-job training

Marcel R. Van Der Klink and Jan N. Streumer

International Journal of Human Resources Development and Management, 2006, vol. 6, issue 1, 114-130

Abstract: This paper discusses the design and outcomes of a study into the effectiveness of on-the-job training (OJT). The study was carried out at the privately owned post offices where novice desk clerks learned the ropes under the guidance of a mentor. A pre-test-post-test design was used and data were collected from trainees, their mentors and trainers. Regression analyses were used to investigate relationships between various variables and training effects. The findings indicate that the training was partly successful. Primarily workplace characteristics and trainee characteristics explained the observed training effects.

Keywords: on-the-job training; training effectiveness; mentors. (search for similar items in EconPapers)
Date: 2006
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Citations: View citations in EconPapers (1)

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