 Towards the development of a web-based multi-level monitoring system for quality assurance in post-secondary education of Hong KongDennis C.S. Law International Journal of Innovation and Learning, 2013, vol. 13, issue 2, 166-182 Abstract: The present study proposes the framework for a web-based monitoring system with the aim to collect student feedback for quality assurance purposes in post-secondary institutions of Hong Kong at three levels: the course, the programme, and the overall service of an institution. With the example of results in transporting the course experience questionnaire to the Hong Kong context, it is suggested that data-collection instruments for such a system can be developed through adaptation from extant questionnaires and inventories that are tested in their original contexts, and the re-establishment of the adapted instruments' reliability and validity in the targeted contexts. Keywords: course experiences; questionnaires; monitoring systems; quality assurance; quality enhancement; student experience; teaching quality; service quality; post-secondary education; Hong Kong; web-based systems; multi-level systems; world wide web; internet; student feedback; educational courses; study programmes; overall services; data collection; adapted instruments; reliability; validity; targeted contexts; innovation; learning. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijilea:v:13:y:2013:i:2:p:166-182 Access Statistics for this article More articles in International Journal of Innovation and Learning from Inderscience Enterprises Ltd |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.