Investigating the relationship between control factors and innovation performance in Isfahan Steel Company

Arash Shahin and Zahra Zeinali

International Journal of Innovation and Learning, 2013, vol. 14, issue 1, 1-18

Abstract: The aim of this paper is to investigate the relationship of innovation control factors such as total quality management (TQM) with innovation performance in a manufacturing company. For this purpose, a survey-based investigation has been conducted in Isfahan Steel Company, in which 63 managers and supervisors have participated. House of quality (HoQ) has been used for analysing the relationship between TQM and innovation performance. The findings imply that among TQM factors, continuous improvement and team working have the first and the last priorities, respectively regarding their major influences on innovation performance.

Keywords: innovation control; innovation performance; manufacturing industry; learning; total quality management; TQM; house of quality; HoQ; Iran; steel industry; continuous improvement; teamworking. (search for similar items in EconPapers)
Date: 2013
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