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Online students' attitudes towards rapport-building traits and practices

Robert Wright, Greg Jones and Adriana D'Alba

International Journal of Innovation and Learning, 2015, vol. 17, issue 1, 36-58

Abstract: This research utilised both standard quantitative measurements and established qualitative scaling methods to identify student attitudes towards instructors' rapport-building traits and their preferences amongst instructors' rapport-building practices in online learning environments. The study employed a Likert-item assessment of learners' attitudes, the identification and prioritisation of learner preferences through pairwise comparisons, and semi-structured interviews that provided richer, more detailed information. Findings indicated a strong preference for instructor-based traits and practices over pedagogically-based ones. These traits and practices loaded into the components of social presence, enjoyable interaction, and personal connection.

Keywords: innovation; rapport building; mixed methods; learning; social presence; student attitudes; online learning; electronic learning; e-learning; enjoyable interaction; personal connection. (search for similar items in EconPapers)
Date: 2015
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