A study of satisfaction in blended learning for small and medium enterprises

Sun-Quae Lai, Chia-Ling Lee, Ying-Jung Yeh and Chin-Tsang Ho

International Journal of Innovation and Learning, 2005, vol. 2, issue 3, 319-334

Abstract: Technology-mediated distance learning has become a commercial trend. Blended learning is a form of technology-mediated learning and improves the learning outcome through an alternation of actual courses and internet courses. Currently, blended learning is the innovative kind among all kinds of training courses. Through actual data collected from "e-Human Resources Training Project", this study examines the effect of learning behaviour and technology quality on learning satisfaction towards a blended learning course among employees in small and medium enterprises. Furthermore, the mediating effect of technology characteristics on a learner's satisfaction is also explored in this research.

Keywords: blended learning; technology-mediated learning; learning behaviour; innovation; learner satisfaction; SMEs; technology quality; learning technology. (search for similar items in EconPapers)
Date: 2005
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