A study on employee mindfulness and organisational citizenship behaviour: job satisfaction and in-role behaviour as mediators

Thuy Dung Pham Thi and Nam Tien Duong

International Journal of Innovation and Learning, 2023, vol. 34, issue 3, 271-289

Abstract: This study aimed to examine whether employees improve their job satisfaction and performance with mindfulness. A remote mediating model was used with mindfulness as an independent variable, job satisfaction (JS) and in-role behaviour (IRB) as mediating variables, and organisational citizenship behaviour - individual (OCBI) and organisational citizenship behaviour - organisation (OCBO) as dependent variables. Questionnaires were delivered to 381 employees in Vietnam. A path analysis was used with bootstrapping estimation for hypothesis testing. The findings showed that: 1) employee mindfulness could be a predictor of JS, IRB, OCBI and OCBO; 2) JS can be a predictor of IRB, OCBI and OCBO; 3) IRB can be a predictor of OCBI and OCBO; 4) with JS and IRB as mediating variables in sequence, mindfulness has a partial remote mediating effect on both OCBI and OCBO. The findings suggested that companies should pay attention to the mindfulness of interviewees when recruiting new employees.

Keywords: mindfulness; job satisfaction; job performance; in-role behaviour; IRB; organisational citizenship behaviour - individual; OCBI; organisational citizenship behaviour - organisation; OCBO; learning. (search for similar items in EconPapers)
Date: 2023
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