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Measuring market orientation in the manufacturing sector using the MORTN scale

Kenneth W. Green and Jr.

International Journal of Innovation and Learning, 2007, vol. 4, issue 3, 209-223

Abstract: Deshpande and Farley (1998) developed the MORTN market orientation scale as a 'more parsimonious and managerially oriented' alternative to previously developed measures of market orientation. They assessed the MORTN for content validity and reliability. Using data from a sample of 177 manufacturers, an independent assessment of the scale's unidimensionality, reliability, and validity is presented. Two dimensions (customer-focus and needs-assessment) were identified and verified. With minor re-specification, each dimension was determined to be unidimensional and reliable and to exhibit discriminant, convergent and predictive validity. These results support use of the MORTN as a viable alternative for measuring the market orientation construct.

Keywords: market orientation measurement; MORTN; scale assessment; manufacturing sector; innovation; customer-focus; needs assessment; learning; US manufacturers; USA; United States. (search for similar items in EconPapers)
Date: 2007
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