Developing the appropriate culture and communication strategy: a comparative study of healthcare and the corporate sector
Anissa Brittimes,
Kathy Close,
Camille Dixon,
Kimberly N. Holland and
Mahesh S. Raisinghani
International Journal of Innovation and Learning, 2009, vol. 6, issue 2, 234-245
Abstract:
The culture and communication of an organisation is the cornerstone that directly reflects its value system. This study shows that regardless of industry effects (i.e., hospital or corporate organisation), effective multidirectional communication results in a clear vision. Moreover, communication asserts the direction that leadership expects to go in. The culture establishes the communication style of any organisation, however, it cannot be overemphasised that leadership facilitates the organisation's established and accepted culture. Knowing that top leadership drives culture, if success is desired, their unrelenting attention is mandatory. Additionally, the paper presents ideas for developing an appropriate culture and communication strategy and managing change in the corporate culture within the healthcare and corporate environments that will facilitate the management to achieve superior performance over the long run.
Keywords: communication strategy; organisational change; organisational culture; corporate culture; healthcare sector; innovation; organisational learning. (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijilea:v:6:y:2009:i:2:p:234-245
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