Improving knowledge management and organisational learning: the use of scenarios and domain memory in academic tutoring

Babajide Osatuyi, Francis Kofi Andoh-Baidoo and Jon Blue

International Journal of Innovation and Learning, 2010, vol. 8, issue 1, 28-41

Abstract: In this paper, we present an approach for sharing knowledge that utilises features of Domain Memory Information Systems to support academic tutoring. This approach uses Scenarios for capturing tacit knowledge and ontology for standardising data from diverse knowledge sources, as well as presenting a common understanding of concepts among the tutors and tutees. Using the Nonaka and Takeuchi's knowledge spiral model, we demonstrate how the architecture supports the knowledge management process from the acquisition of tacit knowledge through sharing of explicit knowledge among tutors and tutees.

Keywords: tacit knowledge; academic tutoring; KM; knowledge management; domain memory; ontology; organisational learning; scenarios; information systems; tutors; tutees; data standardisation; diverse sources; explicit knowledge; knowledge sharing; knowledge spiral model; Ikujiro Nonaka; Hirotaka Takeuchi; higher education; universities; student learning; teaching. (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijilea:v:8:y:2010:i:1:p:28-41

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