Potential influence of performance management on knowledge management in the light of organisational learning - an empirical study in Indian software industry

K. Veena and Nasina Jigeesh

International Journal of Knowledge and Learning, 2025, vol. 18, issue 5, 511-548

Abstract: Almost all kinds of industries accepted and adopted organisational learning to improve the performance of individual employees, groups of employees (teams) and the organisation as a whole. Knowledge acquired through observation, learning and experience can contribute to gain skills required to perform a given job or task. Knowledge management can optimise the collection, retrieval and application of useful knowledge. Organisational learning represents learning at three levels - individual, group and organisation. It is composed of several components like collaboration and team learning and performance management. This paper is intended to examine the organisational learning happening and the knowledge management procedures being adopted and their relationship in software firms in India. The research used a questionnaire adopted from DLOQ and KM tool and collected data from the employees working at different levels in various software companies, especially in South India. The results derived from structural equation modelling, suggest that performance management, followed by collaboration and team learning, contributes well to knowledge management, by ruling out the contribution of other components of organisation learning.

Keywords: organisational learning; OL; knowledge management; KM; performance management; PM; software industry; India. (search for similar items in EconPapers)
Date: 2025
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