Impact of virtual leadership on mitigating the consequences of the COVID-19 pandemic: a mediation moderation model through e-management and organisational culture

Mohammed Hussein Manhal, Rana Abdullah Mohammed, Zaina Mustafa Mahmoud Hamad, Attia Aman Ullah and Ali Mansoor

International Journal of Process Management and Benchmarking, 2025, vol. 20, issue 1, 69-95

Abstract: This study aims to test the role of virtual leadership as a mitigation measure during the COVID-19 pandemic. This study tests the mediation role of remote work between virtual leadership and the COVID-19 outbreak and the moderation role of organisational culture. The study employed an analytical descriptive approach and a specially designed questionnaire to test the relationships. The sample size was 351 teachers of teaching staff at the University of Basrah. Results show that virtual leadership forms a significantly positive relationship with electronic management and positively mitigates the influence of the COVID-19 outbreak. Results confirm the mediation role of remote work and the moderation role of organisational culture. The novelty of this study lies in the lack of research that explores the association between the COVID-19 outbreak and virtual leadership, as well as the mediation effect of electronic management and the moderation effect of organisational culture.

Keywords: virtual leadership; remote work; electronic management; organisational culture; COVID-19 pandemic; mediation; moderation. (search for similar items in EconPapers)
Date: 2025
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