Gauging quality and reliability assurance efforts in product development process

Rachel R. Itabashi-Campbell and Om Prakash Yadav

International Journal of Process Management and Benchmarking, 2008, vol. 2, issue 3, 221-233

Abstract: This paper proposes a process metric to measure quality and reliability assurance efforts in two dimensions: efficiency and effectiveness. The proposal is made in the context of standardised product development process and is based on quality assurance initiatives at a small automotive supplier, which went through the process of implementing a new product introduction methodology to be standardised across its US organisation. This proposed metric borrows much of its ideas from the Capability Maturity Model Integration (CMMI) approach developed by the Software Institute at Carnegie-Mellon University.

Keywords: product development; quality assurance; reliability; design assurance; robust engineering; efficiency; effectiveness; automotive suppliers; automobile industry; new product introduction; NPI; USA; United States; capability maturity. (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.inderscience.com/link.php?id=17961 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpmbe:v:2:y:2008:i:3:p:221-233

Access Statistics for this article

More articles in International Journal of Process Management and Benchmarking from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().