Benchmarking as a measure of competitiveness

Bala Krishnamoorthy and Christine D'Lima

International Journal of Process Management and Benchmarking, 2014, vol. 4, issue 3, 342-359

Abstract: Competitiveness is the order of the day and benchmarking as a tool helps companies to position themselves in the market place. Decision makers are persistently on the lookout for techniques to facilitate quality enhancement. Benchmarking, in the recent times occupies a prominent place, helping quality up gradation. Benchmarking is imperative for performance and the study highlights the diverse crucial aspects of benchmarking process, which proves essential for successful implementation. This study demonstrates benchmarking as a basis of competitive positioning and shares valuable information from managerial personnel on benchmarking. In this paper, the authors have reviewed benchmarking literature and sought responses from managerial personnel to facilitate researchers and academicians to take a closer look at the expansion, progression and application of benchmarking.

Keywords: benchmarking; competitiveness; quality improvement; innovation; performance monitoring; performance evaluation; business excellence. (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
http://www.inderscience.com/link.php?id=63240 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpmbe:v:4:y:2014:i:3:p:342-359

Access Statistics for this article

More articles in International Journal of Process Management and Benchmarking from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().