Dynamics of buyer–supplier codependency for optimising functional efficiency

Rajagopal and Amritanshu Rajagopal
Authors registered in the RePEc Author Service: Rajagopal

International Journal of Services and Operations Management, 2008, vol. 4, issue 4, 399-416

Abstract: This study has been conducted in reference to the suppliers of office equipment serving the industrial accounts in Mexico, and addresses broadly the issues as to what extent the impact of quality performance is responsible for doing business with organisational buyers. Discussions also analyse the impact of channel function performance on relationship quality, which is moderated by the extent of the dependence structure on the relationship. The results showed that the impact of buyer–supplier codependency and relationship quality significantly affects the supplier performance. Finally, this study attempts to make theoretical contributions to the literature on buyer–supplier relationships towards optimising functional efficiency of a firm.

Keywords: buyer behaviour; supplier performance; codependency; supply design; profit optimisation; buyer value; market coverage; conformance; supply quality; buyer–supplier relationship; Mexico; quality performance; office equipment; functional efficiency. (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijsoma:v:4:y:2008:i:4:p:399-416

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