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Fit as gestalts between global supply chain strategies and service outputs

Kangkang Yu ()

International Journal of Services, Economics and Management, 2011, vol. 3, issue 3, 336-350

Abstract: This study distinguished three basic kinds of Global Supply Chain (GSC) strategies: operational excellence, customer closeness and mass customisation based on content analysis of 55 consulting reports from Company T by using qualitative analysis software Leximancer. Through comparing original literature manually coded concepts and Leximancer determined concepts clustering for these three different GSC strategies, this study discovered that there exists a mechanism of fit as gestalts between different GSC strategies and their corresponding dimensions of service outputs in successful GSC solutions.

Keywords: global supply chains; supply chain strategies; service outputs; fit as gestalts; Leximancer; supply chain management; SCM; operational excellence; customer closeness; mass customisation. (search for similar items in EconPapers)
Date: 2011
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