International Journal of Services, Economics and Management

2007 - 2026

From Inderscience Enterprises Ltd
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Volume 17, issue 3, 2026

What determines the profitability of the Indian commercial banking sector? A macro marketing mix perspective pp. 243-266

Bhagirath Prakash Baria, Prashant Vadikar and Hardik Bhadeshiya

Analysis of the influence of electronic word-of-mouth on consumer intention to make a purchase using bibliometric methods pp. 267-284

Sneha Singh and Deepak Kaushal

Effective ways of business rules modelling pp. 285-300

Juraj Klimo and Jaroslava Kniežová

Investigating banking research trends in the era of COVID-19: bibliometric analysis pp. 301-319

Metania Adiarti Sutanto, Maria Widyarini and Vera Intanie Dewi

Impact of effective work life balance on employees satisfaction - a study of selected star category hotels of Dehradun pp. 320-337

Akash Rawat, Ravish Kukreti and Rakesh Dani

Applying the RBV theory to explore how fulfilment processes affect digital logistics performance in emerging economies pp. 338-354

Zauresh Bolathanovna Akhmetova, Assel Kosherbayevna Kozhakhmetova, Daniil Ilyich Golubtsov, Rysty Bozmanaevna Sartova, Joanna Kedziora and Beket Kabduovich Kazbekov

Volume 17, issue 2, 2026

The role of cultural diversity and its impact on strategic performance through job embeddedness: an empirical study in Iraqi premium-class hotels pp. 121-146

Khalidiya Mostafa Atta, Marwan Sabah Hasan and Zaid Yaseen Saud

Investigating the effect of perception of corporate social responsibility on customer-company identification and resistance to negative information in banking sector pp. 147-164

Shirin Nilian, Seyed Mehdi Mirmehdi and Mostafa Omidnezhad

The main obstacles and chances to the introduction of innovative approaches and tools in the public administration of the Western Balkans countries pp. 165-180

Veran StanÄ etić

A comprehensive review of automated sarcasm detection techniques on Twitter pp. 181-203

Anindya Nag, Md. Mehedi Hassan, Ayontika Das, Anurag Sinha, Moupriya Das, G. Madhukar Rao, Md. Shahin Ali, Chetna Kaushal, Biresh Kumar and Neetu Singh

Mixed strategy game theory and the Indian cotton industry pp. 204-220

Rohan Kunwar, Krish Vora and Debi Prasad Bal

Sectoral total factor productivity and its determinants: firm-level evidence from Kazakhstan pp. 221-242

Zarina Adilkhanova, Aibek Sagynayev and Azat Aituar

Volume 17, issue 1, 2026

Artificial intelligence in business information systems - main trends, benefits and risks pp. 1-33

Antje Lüersmann

Mapping talent management excellence: a bibliometric exploration of influential authors, institutions, and clusters pp. 34-56

Neema Gupta, Bhaskara Srinivas, Sanjay Taneja and Pawan Kumar

Systematic review: Industry 4.0 technologies in shopfloor management - an overview pp. 57-67

Christian Fauska and Jaroslava Kniežová

Neighbourhood tourism: a study on Bangladesh tourism industry pp. 68-80

S.S.M. Sadrul Huda, Sunny Saha, M.D. Humayun Kabir and Hamida Mosharraf Moniea

Emotional support and satisfaction with university campus life: mediation of self-efficacy and problem-solving pp. 81-101

Muhammad Shakil Ahmad, Malik Aizaz Ahmad and Islam Elgammal

Financial security in the use of digital technologies for open socio-economic systems under the threat of war: methodological aspects of process modelling pp. 102-120

Vitaliy Shliakhetko, Andriy Shtangret, Bohdan Diak, Vitaliy Flyak and Iryna Bezpalko

Volume 16, issue 6, 2025

A decade review of public-private partnership challenges and way to tackling issues pp. 641-656

Sajida

Managerial factors affecting university lecturers' job performance in Africa: a systematic review pp. 657-682

Ahmed Aliyu Palladan and Adamu Idris Adamu

Determinants of employment relations in rice mill sector in India: with special reference to Burdwan region in West Bengal pp. 683-701

Nirmal Chandra Roy and Abhishek Mishra

A bibliometric analysis of women's economic empowerment literature pp. 702-718

Navneet Gera and Swati Rohatgi

Identification of attitudes and preferences of Slovak tourists towards sustainable behaviour pp. 719-740

Ľubomíra Kubíková, Stanislav Rudý, Viera Kubičková and Jana Simonidesová

Volume 16, issue 4/5, 2025

Facial emotion-based student's attention in online learning using deep learning pp. 319-341

Swadha Gupta, Parteek Kumar and Rajkumar Tekchandani

Artificial intelligence-based prediction of student's attention using EEG signals in online learning pp. 342-365

Swadha Gupta, Parteek Kumar and Rajkumar Tekchandani

Student placement prediction using optimised ensemble machine learning approach pp. 366-379

Ankur Arun Kulkarni, Shweta Agrawal and Ritu Tandon

Enhanced accuracy of detecting fraudulent product reviews using a fusion machine learning approach pp. 380-406

Pallavi Zambare and Ying Liu

Assessing the efficacy of social distancing as a weapon against COVID-19 using Manhattan distance and AI-based deep learning models pp. 407-424

Sundaravadivazhagan Balasubaramanian, Robin Cyriac, Sahana Roshan, Kulandaivel Maruthamuthu Paramasivam and Boby Chellanthara Jose

Smart cities - security mechanisms and standards pp. 425-441

Somayya Madakam and Shridhar Samant

Deep learning for network security: a novel GNN-LSTM-based intrusion detection model pp. 442-462

Vivek Kumar Agrawal and Bhawana Rudra

A novel mechanism for intelligent forwarding in cloud environment using network traffic flows classification pp. 463-481

R. Deebalakshmi, R. Thilagavathy and Meenakshi Sankaran

Improved Indian currency recognition: neighbourhood-centred image processing and CNNs with region of pixel selection techniques pp. 482-516

Bhargavi Mopuru, Anurag Sinha, Ankita Agrawal, Amritesh Nandan, Ankit Agarwal, Peddi Nikitha, Vandana Sharma, Ankit Anand, DoÄŸan Keskin, Biresh Kumar and Pooja Jha

Hybrid model for fashion recommendation system using image by CNN and transformer techniques pp. 517-536

Sivabalakrishnan Maruthaiappan and Abdul Quadir Md

Predicting the COVID-19 confirmed cases using K-means clustering algorithm - a case study for challenges in big data analytics pp. 537-555

Sundaravadivazhagan Balasubaramanian, Kavitha Venkatesh, Saleem Raja Abdulsamad and Hannah Vijaykumar

Quantum technologies outreach and AI pp. 556-577

Vandana Sharma, Seema Rani, Arman Raj, Ankit Kumar Shanu and Celestine Iwendi

An exploration of utilising deep learning models in the realm of cyber-physical systems pp. 578-606

Maloth Sagar and Vanmathi Chandrasekaran

Test suite reduction techniques for software product line testing: a survey pp. 607-623

Viplesh Dubey, Manju Kaushik and Satendra Kumar

Understanding consumers' behaviour to adopt technology in context to IoT enabled food delivery services pp. 624-640

Narinder Kaur and Shamily Jaggi

Volume 16, issue 3, 2025

Business ecosystem architecture in the business units of Islamic boarding schools pp. 217-231

Brian Pratistha, Nyimas Latifah Letty Aziz, Joko Suryanto, Dadang Ramdhan, Megawati Suharsono Putri, Cita Pertiwi, Ahmad Syafiq Kamil, Syandi Negara, Lindri Setyaningrum, Amanah Pasaribu, Adelia Oktarina and Nur Hadiati Endah

Key drivers of consumers' preference for purchasing ready-to-eat food products: a study of Delhi-NCR pp. 232-252

Shruti Bansal, Shobha Bhardwaj and Deepak Kumar Agarwal

Car lubricant brands switching behaviour in Malaysia: the role of customer satisfaction as mediator pp. 253-276

Mohd Haniff Jedin, Nik Ab Halim Nik Abdullah, Wan-Nurisma Ayu Wan-Ismail and Narentheren Kaliappen

Reducing the environmental impact of cloud data centres achieved through renewable energy sources under power grid energy trading with enhanced VM consolidation techniques pp. 277-296

R. Karthikeyan, Ulligaddala Srinivasarao, Shanmugasundaram Hariharan, Prakash Kumar Sarangi and Bhawani Sankar Panigrahi

Determining the relationship between travellers' attitudes, domestic travel preference and travel intention using the Hayes process macro model pp. 297-315

R. Murali, Sanjeeb Pal and K. Mohamed Jasim

Volume 16, issue 2, 2025

Influencing loyalty to budget hotels through environment elements, experiential marketing and customer satisfaction pp. 107-129

Christina Esti Susanti, Purnendu Mandal and Benny Suwito

Organisational culture and job performance among employees of SMEs: the mediating role of job satisfaction pp. 130-147

Amjad S. Al-Delawi, Alaa S. Jameel, Manaf B. Raewf, Sinan A. Harjan and Thabit H. Thabit

Innovation and performance in the service industry: empirical evidence from South Korea pp. 148-168

Namhoon Kim, Kyoung Ae Lee and Julie Kim

Web project development: risk analysis and crisis management pp. 169-188

Solomiia Fedushko, Olha Trach, Yuriy Syerov, Iryna Ivanochko and Jennifer R. Calhoun

Study of internal strategic management analysis on organisation growth toward choosing effective cooperative strategy pp. 189-215

Ayman Al Armoti, Wided Dafri and Taghreed Hassan

Volume 16, issue 1, 2025

Analysis of critical success factors in robust service systems through fuzzy cognitive map pp. 1-20

Hamid Shabandarzadeh, Hadi Balouei Jamkhaneh, Fatemeh Haghighat and Fatemeh Khajeh

Entrepreneurial initiatives during pandemic in Bangladesh pp. 21-44

S.S.M. Sadrul Huda, Afsana Akhtar, Md. Humayun Kabir, Mahmud Zubayer and Syeda Raissa Maliha

Telecommunications service industry collaboration with over the top services for optimising state revenue in Indonesia pp. 45-62

Tasya Safiranita Ramli, Dadang Epi Sukarsa, Yusuf Saepul Zamil, Amelia Cahyadini, Sherly Ayuna Putri, Ega Ramadayanti and Reihan Ahmad Millaudy

Is the game worth a candle? Users' adoption of private cloud computing pp. 63-78

Kasim Tatić, Mahir HaraÄ ić, Merima ÄŒinjarević and Merima HaraÄ ić

Research of the possibilities and results of the implementation of the principles of the green economy using Industry 4.0 technologies on the example of the utility sector pp. 79-106

Natalia Skorobogatova