International Journal of Services, Economics and Management
2007 - 2025
From Inderscience Enterprises Ltd Bibliographic data for series maintained by Sarah Parker (). Access Statistics for this journal.
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Volume 14, issue 4, 2023
- Student's intention to purchase online air tickets of two developing nations: an extended concept of planned behaviour model pp. 363-375

- Hitesh Jhanji
- Factors influencing the adoption of mobile app during the COVID-19 pandemic pp. 376-395

- Tag Lee and Amy Wong
- Application of the theory of planned behaviour to predict Indian consumers' intention to purchase organic food pp. 396-413

- Avani Raval and Diljeetkaur Makhija
- Multi-level configuration of sustainability drivers of the municipal service supply chain with uncertainty pp. 414-434

- Hadi Balouei Jamkhaneh, Ahamad Ghorbanpour and Reza Shahin
- Antecedents of product innovation and the role of product organisational units in the life insurance industry: a case study of LIC of India pp. 435-451

- Furquan Uddin
- Formation, development and use of human capital: aspects of personnel security in a military conflict pp. 452-466

- Zoryana Ravlinko, Vitaliy Shliakhetko, Uliana Motorniuk, Nina Petrukha and René Pawera
Volume 14, issue 3, 2023
- Investigation of the effect of physical evidence and word of mouth on customer satisfaction and purchase intention in professional services pp. 249-269

- Kalender Özcan Atılgan and Özge Koç
- Service quality determiners in higher education: the student's perspective pp. 270-300

- Mehmet Pekkaya, Öznur Pulat and İlknur Zeydan
- Harsh realities of migrant workers during COVID-19 epoch: an investigation from the backward remote districts in India pp. 301-320

- Tarak Nath Sahu, Sudarshan Maity and Nabanita Sen
- A novel hybrid approach for rice plant disease detection based on stacked autoencoder and convolutional neural network model pp. 321-344

- Manoj Agrawal and Shweta Agrawal
- Impact of sensitivity index on tourism-economic growth relationships pp. 345-361

- Veli Yilanci, Maxwell Kongkuah and Seyi Akadiri
Volume 14, issue 2, 2023
- Factors influencing online transport drivers' job satisfaction in Indonesia pp. 133-154

- Keni Keni, Nicholas Wilson, Chee Wei Loon, Boo Mei Chin and Lim Thean Pheng
- Skilled immigrants' job search: the role of self-efficacy, future orientation, and work involvement pp. 155-174

- Satvir Singh, Prajya R. Vidyarthi, Laura Guerrero and Fernando Parra
- Understanding the conceptualisation and strategies of service recovery processes in service organisations pp. 175-197

- Sohail Anwar
- Strategic resource management in private, public, and mixed-owned organisations in cities: the power of strategic urban networks pp. 198-223

- Donizete Beck, José Storopoli, Júlio Carneiro da Cunha and Eran Vigoda-Gadot
- Industry 4.0 and its impact on supply chain management: an overview pp. 224-248

- Manorama Maharana and Remya Lathabhavan
Volume 14, issue 1, 2023
- Factors affecting customers' satisfaction in e-commerce marketplace during COVID-19 pandemic: developing market context pp. 1-19

- Md Samim Al-Azad and Mohammad Harun-or-Rashid
- Customer satisfaction, behavioural and pay more intentions: a study on Indian Dhabas (roadside full-service restaurants) pp. 20-41

- Pankaj Kumar, Pardeep K. Ahlawat, Parveen Kumar and Jitender Kumar
- Influence of personalisation and hedonic motivation on repurchase intention: the mediating role of customer experience and loyalty pp. 42-57

- Ghasem Bakhshandeh, Sajad Sharifi and Sayed Mohammad Rezaei
- Examining the trends in citizen satisfaction towards e-government services in United Arab Emirates: a structural equation modelling approach pp. 58-77

- Tareq Alblooshi, Moer Azli, Mohd Faiz Hilmi, Anas Abudaqa and Gouher Ahmed
- Contributory role of innovative capabilities in Malaysian small and medium enterprises performance pp. 78-107

- R. Ganesh and A. Haslinda
- Requirements analysis of customer service recovery system in hospitality industry using fuzzy DEMATEL and ANP pp. 108-132

- Amir Mohammad Fakoor Saghih and Bahare Sabzevari Bidokhti
Volume 13, issue 4, 2022
- Two-wheeler service sector: a billion dollar industry in India pp. 313-337

- Virupaxi Bagodi and Varsha Bagodi
- Collaborative behaviours and social dilemmas during the coronavirus pandemic: does gender matter in the context of Moroccan firms? pp. 338-357

- Slimane Ed-Dafali, Miloudi Kobiyh, Amina Omrane and Nahid Bikhzazen
- Barter scheme in supply chain of traditional wet market during COVID-19 pandemic pp. 358-377

- Sutanto Sutanto, Jamal Wiwoho, Intan Novela Qurrotul Aini and Alexander Yonathan Christy
- Risks and profitability of microfinance institutions during crisis: empirical insights from an emerging market pp. 378-409

- King Carl Tornam Duho
- How service design can improve the patient experience pp. 410-449

- Sofia Rego, Leandro Pereira, à lvaro Dias, Rui Gonçalves and Renato Lopes da Costa
Volume 13, issue 3, 2022
- The importance of openness to the external environment for the development of entrepreneurial university pp. 203-224

- Sawsen Sidrat and Younes Boujelbene
- 'We' want apology! Tailoring service recovery and self-construal to earn customer forgiveness pp. 225-242

- Eugene Cheng-Xi Aw, Stephanie Hui-Wen Chuah, Mohamad Fazli Sabri and Han-Xi Chong
- Impact of COVID-19 on the migrant worker livelihood: study in the Jalpaiguri Region, India pp. 243-258

- Nirmal Chandra Roy
- Total, direct and indirect employment effects of a hypothetical manufacturing 'shutdown': evidence from the main EU economies pp. 259-281

- Claudio Di Berardino, Stefano D'Angelo and Gianni Onesti
- Forecasting and modelling for the inbound tourism demand volatility pp. 282-312

- Yuruixian Zhang, Wei Chong Choo, Yuhanis Abdul Aziz, Choy Leong Yee and Jen Sim Ho
Volume 13, issue 2, 2022
- Locus of control and investment decision: an investor's perspective pp. 93-107

- Som Nath Paul, Amar Kumar Mishra and Rajesh Kumar Upadhyay
- Determinant effects on attitude formation and revisit intention among mainland Chinese tourists: the case of Malaysia pp. 108-130

- Norzalita Abd Aziz, Fei Long and Alireza Habibi
- Impact and future of artificial intelligence pp. 131-151

- Renato Lopes Da Costa, João Diamantino, Leandro Pereira, à lvaro Dias, Rui Gonçalves and Natália Teixeira
- Food and beverage industry in a pandemic context pp. 152-181

- Leandro Pereira, Margarida Couto, Renato Lopes Da Costa, à lvaro Dias, Rui Gonçalves and Rui Vinhas Da Silva
- Asymmetric nexus between energy prices, precious metal prices and stock market prices in the Indian context: evidence from a nonlinear ARDL model approach pp. 182-201

- Suresh Kumar, Gurcharan Singh and Ankit Kumar
Volume 13, issue 1, 2022
- Financial literacy education and high school students - overview, analysis, suggestions and implications pp. 1-16

- Chen Tian and Chunhui Wang
- Antecedents of job satisfaction and organisational commitment - PLS-SEM approach pp. 17-38

- Mai Ngoc Khuong, Tran Phuong Mai and Nguyen Thi Minh Phuong
- To develop an index measuring financial awareness amongst the rural women beneficiaries of a microfinance institution pp. 39-56

- Vinita Rai and Monica Shrivastava
- Employee satisfaction in the sales department of the automobile industry in Beijing, China: an approach with Herzberg's two-factor theory pp. 57-77

- R. Ganesh and Yang Liu
- Improving internal management capabilities to increase supply chain resilience and financial performance - a dynamic capabilities perspective pp. 78-91

- Zuoming Liu
Volume 12, issue 4, 2021
- A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry pp. 317-337

- Pierre Mostert, Eksteen Theron and Jack Kruger
- Interaction among productivity and financial performance of people's credit funds in Vietnam pp. 338-366

- Van Duong Ha
- A cohort study of motivational factors towards fitness training services in Ahmedabad City pp. 367-387

- Avani Raval and Swati Saxena
- Determinants of consumers' frequency of eating out: implication for the restaurant business in India pp. 388-403

- Waseem Khan, Saghir Ahmad Ansari and Mohd Imran Siddiquei
- The impact of macroeconomic policies on Tunisian current account, an ARDL approach pp. 404-425

- Hager Farhoud and Lotfi Taleb
Volume 12, issue 3, 2021
- A study on the relationships between psychological contract and personal aspects among teachers in higher education institutions in India pp. 211-227

- Remya Lathabhavan, Aishwarya Sajimon and Jeffrey Daniel
- The leading edge of NFC mobile wallet adoption: an empirical analysis from an emerging economy's perspective pp. 228-253

- Hui-Ling Hor, Wei-Lun Wong, Sau-Kit Ho, Junn-Hann Tan, Su-Xian Teo and Pik-Yin Foo
- Predictors determining the intention to use hotel branded mobile app among Malaysia's millennials: the mediating effect of perceived personalisation pp. 254-271

- Vivien Mei-Yin Lim, Rajat Subhra Chatterjee and Pik-Yin Foo
- Resource planning system for organisations - a soft computing approach pp. 272-293

- Erfan Zarafshan, Sina Gholami, Reza Sheikh and Shib Sankar Sana
- Modelling the factors affecting global economy during COVID-19 using ISM approach pp. 294-316

- Meenu Shant Priya, Vineet Jain, Sajal Kabiraj and Samant Shant Priya
Volume 12, issue 2, 2021
- Relationship marketing tactics, customer entitlement, and customer behavioural responses pp. 109-128

- Thi Bich Hanh Tran and Anh Dung Vu
- Exploratory study on the professional situation of hotel directors pp. 129-148

- à lvaro Dias, Raúl R. Ferreira and Fernando M. Garrido
- Examining the intentions to use crowdfunding platform - an extended technology acceptance model pp. 149-163

- Hasnan Baber
- Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons: the moderating role of pleasure-arousal-dominance emotional state model pp. 164-184

- Nidhi Kampani and Deepika Jhamb
- Corporate social responsibility practices and their impact on sustainable development in Saudi Arabia pp. 185-209

- Mahmoud Touny, Khaled Alsaeed Qamar and Mahmoud M. Hussein Alayis
Volume 12, issue 1, 2021
- Knowledge and relationship of consultants as key in management consulting industry: the case of Portugal consulting sector pp. 1-20

- Renato Lopes Da Costa, Leandro Pereira, à lvaro Dias, José Santos and Rui Gonçalves
- The lost money: study of India's inward foreign remittances and its related factors - a panel data approach pp. 21-40

- Muskan Kaur, Kanchan Sehrawat and Madhu Vij
- A comparative study of the leadership skills of the millennial male and millennial female managerial leaders in the Indian service sector pp. 41-59

- Pooja and Pranab Kumar
- Quality in the supermarket sector in Peru pp. 60-92

- Jorge Benzaquen De Las Casas, Angie à lvarez, à talo Falcón, Úrsula Velarde and VÃctor Burga
- Economic growth-financial development-poverty nexus in emerging markets pp. 93-108

- Kunofiwa Tsaurai
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