International Journal of Services, Economics and Management

2007 - 2025

From Inderscience Enterprises Ltd
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Supply chain design of an electronic industry using lean principles pp. 315-339: Om Pal Singh
Governance and performance evaluation of the Portuguese seaports in the European context pp. 340-357: Rc Marques and Manuel Luz Carvalho
Water and sanitation for all? Rural versus urban provision pp. 358-370: Susanna Wolf
The service net facility integration appraisal pp. 371-392: Rinaldo C. Michelini and Roberto P. Razzoli
Consulting success and contingent fees as important elements on the way to a theory of management consulting pp. 393-413: Lars Schweizer, Dodo zu Knyphausen-Aufsess and Martin Rajes
The impact of inventory turnover ratio on companies' stock performance in the retail industry pp. 414-426: Seyed-Mahmoud Aghazadeh
Marketing to the bottom of the pyramid: opportunities in emerging markets pp. 427-446: Maktoba Omar and Robert L. Williams Jr.

Does service quality implementation mediate the relationship between technical service quality and performance: an empirical examination of banks in Jordan pp. 209-232: Mamoun Akroush
The impact of customer education on customer participation, functional service quality and trust in restaurant services pp. 233-249: Cheng-Yue Yin and Xue Yang
Agent's quest for reputation and referrals from past and present customers as the agent's source of business pp. 250-266: Goitom Tesfom and Dawit Zerom
Research on configuration and innovation of service supply chain: a case study pp. 267-283: Hua Song and Kangkang Yu
Hiring candidates through references pp. 284-300: Rajib Lochan Dhar and Manju Bhagat
Formal and relational incentives in BPO relationship management pp. 301-313: Li Shuangyan, Wan Difang and Shi Yarong

One-stop service in government: best practice reports from the Chinese front line pp. 99-116: Jing-Hua Li and Ying Shen
Do service sector trends stimulate entrepreneurship? A socio-economic labour market perspective pp. 117-134: Dieter Bogenhold and Uwe Fachinger
Contribution of producer services to productivity in manufacturing: some empirical evidence from P.R. China pp. 135-149: Zhibiao Liu, Mingchao Yu and Jing Jiang
A study on quality of information gathered by principal in IT service outsourcing pp. 150-162: Deng Lin, Yuanqiang Xia and Hongxing Cheng
Sourcing decisions in the finance sector: current state and focus on economies of scale and knowledge management pp. 163-182: Stefan Koch
The characteristics and evolution of services sector: evidence from P.R. China pp. 183-195: Shunzhong Liu and Guoping Wu
Perceived service quality and patronage behaviour in the auto-repair industry pp. 196-207: Andreas Andronikidis, Victoria Bellou and Chris Vasiliadis

Analysis and evaluation of tourism e-commerce websites in China pp. 6-23: Yaobin Lu, Zhaohua Deng and Bin Wang
Governing Science, Technology and Innovation: lessons from policy formulation and regulation in Denmark pp. 24-35: Jens S. Jensen
The study on audit pricing: new evidence from China pp. 36-54: Jihong Liu
Is Vincent Ostrom's Democratic Administration and New Public Management at odds in East Africa's Public Administration? pp. 55-70: Eric E. Otenyo
College Student Loans institution in China: achievement, defect and sustainable development pp. 71-87: Huang Wei
Integration of DEA with input-output table for national economy efficiency analysis pp. 88-97: Bing Jiang, Shaowei Liu and Qian Wang