What values are perceived by hotel guests?

Levyda Levyda

International Journal of Services, Economics and Management, 2017, vol. 8, issue 1/2, 73-89

Abstract: Perceived value on hotels has been widely studied in terms of perceived value as a trade-off between quality and price. However, a hotel guest expects some values upon his/her decision to stay in a hotel. This expectation consequently drives a need of studying some perceived values applying the multidimensional framework. In order to understand the role of each dimension in this perceived value, a formative approach was employed. The survey was conducted involving 357 guests staying in four-star hotels in Jakarta. The study applied partial least squares by which a multidimensional formative model was tested. The result indicated that the perceived value of the hotel was formed by seven dimensions and they are explained here.

Keywords: perceived value; multidimension; formative; hotel. (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=84483 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:injsem:v:8:y:2017:i:1/2:p:73-89

Access Statistics for this article

More articles in International Journal of Services, Economics and Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().