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Open Innovation: A Typology of User Involvement in the Context of the Web2.0-Paradigm

Dimitri Schuurman, Peter Mechant and Bastiaan Baccarne
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Dimitri Schuurman: iMinds-MICT, Ghent University, Belgium
Peter Mechant: iMinds-MICT, Ghent University, Belgium
Bastiaan Baccarne: iMinds-MICT, Ghent University, Belgium

Communications & Strategies, 2013, vol. 1, issue 89, 17-36

Abstract: Within this paper a typology of user involvement is proposed based on the degree of user involvement and on the nature of the innovation process. This typology is illustrated with six case studies of open innovation projects. Costs and benefits are analysed from the perspective of participating users as well as the instigators of the innovation process. This paper offers a framework to classify different forms of user involvement practices. This should facilitate further research in the application of Web 2.0-principles for open innovation purposes.

Keywords: open innovation; user involvement; user innovation; living labs. (search for similar items in EconPapers)
JEL-codes: O31 O32 (search for similar items in EconPapers)
Date: 2013
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http://repec.idate.org/RePEc/idt/journl/CS8901/CS89_SCHUURMAN_et_al.pdf

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